no item no money back

Like if this guide is helpful
I purchased an item from a good seller or so i thought, but never received the item or my money back,this e-bayer then stopped trading under the name given ,but i am now convinced by the same picture item and the same part of London and despite reporting the identical advert to e-bay nothing has been done despite them assuring me that it would be,so beware of identity changes but still trading.
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