super bad service of bulk_man on eBay

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Good day everybody,

I would like to share and warn many potential buyers (specially outside of USA) who would like to buy from this seller:

ebay name:  bulk_man
e-mail address:

postal address:
Caitlin R Jones
Bulk Man Enterprices
36 Hobart ST
Concord, NH 03303-1939

I bought Wii Game from this seller and got it in about two weeks. Poorly packed.
The item was ABSOLUTELY not as described:
1. it was ex-rental (with a lot of scratches on it)
2. game cover was all yellow from multiply use
3. dvd case was dirty and with some old bubble gum stick to it
4. seller DIDNT' set disk into dvd box and it was flying inside whole way, so got even more scratches then before

I watched one more time game describtion. There stands that refund will be given, all e-mails will be answered within 48 hours.
I waited for 60 hours and left negative feedback. In 12 more hours I opened dispute on PayPal to get refund.

I can tell this user feels absolutely no shame, because as reaction to my negative feedback she
1. game comment to her previous positive feedback that I bought wrong game that is complete lie. And she gives this comment
to many users - as another excuse for her shameless behavior

2.she opened case that I didn't pay for item. And being a bit short in mind when she closed it she said she will give me refund when
I back item. If you look carefully many people did returned items but later never heard from her again.

PayPal only refunds if I back item, but it's not my fault that she is lying and won't answer to buyers mails.
To send it back with normal mail (why should I pay for it?) will cost me half of refund I will never get, to send it with signed mail
will cost me more then all refund. And again it's not my fault that seller lies in description, on eBay, on PayPal and even in
feedback to many people.
Very unprofessional, unfriendly and lying service. She feels very comfortable because she understands that nobody is
interested in my (or yours money) and she can just ignore buyers.

it all goes about Super Mario Sunshine World GC+WII +CASE/BOX ART ARTWORK 350101439035
you can watch arguments here

I'm really disappointed in this service but most of all in its dishonesty. I don't think I will see my money back (only if PayPal works as
good as I sometimes hear, but never had it before myself) or apologizes from this madam, but if you gonna buy from her - think twice.
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