Terms & Conditions.
Please note that by purchasing one of our products you are agreeing to our terms and conditions of sale as stated below.
1. Contract.
By using either the BUY NOW or MAKE OFFER facility on eBay you are entering a legal contract to purchase the item(s) from Race Spec Performance Ltd, failure to pay for the item will mean you as the customer are breaking the contract and maybe liable for legal proceedings.
2. Payment.
We ask all our customers to pay for the item(s) within 24hrs of the sale if you are unable to do this please contact us to let us know via email as soon as possible.
We only accept payment following the following payment methods from UK customers: Debit or Credit card payment over the phone or PayPal. We only accept PayPal from International Buyers.
3. Delivery.
Most items are dispatched the same working day, if cleared payment is made before 2:00pm Monday-Thursday and before 10:00am on Friday. Anything after this time will be dispatched the next working day, including express delivery items.
If your item is shipped via courier service or requires a signature, please ensure that you check the item for damage, if damage is found do not sign for it, ask them to return it to sender and contact us via email.
We can only dispatch to the address stated at checkout, this cannot be changed once payment is complete. If your item is returned because of an incorrect address stated, you will have to pay for return postage cost, even if free original delivery was offered.
4. Returns.
We offer a 30 day return policy, which starts from the date your item is delivered.
All items must be returned complete and un-fitted in original packaging with in the 30 day return period. Any items which show signs of use or are missing parts will be rejected.
Please make sure all returns are sent via a recorded or tracked delivery service as required by eBay. It is the buyer’s responsibility to make sure the parcel arrives back safe. We do not refund original or return p&p cost.
5. Fault/Damaged Items.
Any faulty or damaged items must be reported to us as soon as possible with details of the fault/damage. We can then arrange to have the item returned to us. Once returned the item will then be tested and inspected by a member of staff, if the item is then found to be faulty a replacement will be sent ASAP or a refund of the original sale price will be granted if a replacement is not available. If the returned item is found to be tampered with or has no faults, return postage will be charged again and an inspection fee of £5 will need to be paid before redelivery.
Race Spec Performance Ltd will not be held liable for any payments made by the buyer for fitment/installation/removal of any faulty products.
6. Fitment.
Race Spec Performance Ltd always recommends that all our products are fitted by a professional and cannot be held responsible for any damage that may be caused to yourself or a vehicle by fitting/using one of our products.
It is the responsibility of the buyer to make sure that the item in question is suitable and will fit your vehicle, Race Spec Performance Ltd can only offer assistance in this but cannot be held responsible for incorrect information that may be passed on, it is the responsibility of the customer to research information to assure that the product is totally compatible with their vehicle.
7. Suppliers warranty.
Our suppliers give 12 months warranty with all our products.
To qualify for the warranty you must have your products fitted by a professional and keep a full V.A.T receipts to show professional fitment. Failure to do so will void your warranty.
The warranty is given on the part purchased from Race Spec Performance Ltd only, it does not cover any fitment or re-fitment costs or any third party items that may have been used or damaged during fitment.
