Terms & Condition
Payment:
We do accept PayPal and Major Credit Cards. We only ship to PayPal confirmed UK address. Item Might Comes with Colour Choice, please make sure to specify the desired colour on the note section (message to seller) when you make payment through PAYPAL or eBay note. Otherwise, we will pick random colour for the choice. We cannot pick colour through email!
Shipping terms
All items will be shipped to buyer's eBay address. Before you pay, please make sure your address in eBay matches the address you would like us to ship to. No refund available for wrong address. In most cases, international shipping takes around 7-14 business days. Please inquire for postal cost to outside UK Main Land prior to bidding. If you do not receive your item on time (up to 7 days for UK), please contact me immediately for further assistance. I will not be responsible for any damages or losses incurred in the shipping process. If the package is returned by forwarding issue, buyer will be charged for return shipping and reshipping fee or we will refund the original amount deducted for return shipping cost.
Return policy
Return policy TOTAL SATISFACTION GUARANTEED
All our product have been tested by the manufacture in good working condition. all products and Bulbs are covered with 90 days warrantee. If you receive a faulty item or if item received does not match description contact us immediately for the return address. Return is accepted within 7 days after receiving the item. Returned item has to be in its original condition along with any accessories. If defective item is reported within 7 days of receipt, I shall bear the return postage cost. Buyer will be responsible for return shipping costs if defective item reported after 7 days. Once I receive the faulty item, it will be tested against the description of fault (as communicated in writing by customer). Either the fault will be repaired or a replacement or full refund will be possible. Replacement will depend on available stock & colour, if not available, a refund will be issued straightaway. If you change your mind we offer a 7-day money back guarantee on all items. Items must be returned in original packaging in unused condition. Please notify us via email immediately to sales@supertech.co.uk if you plan to return any items. Shipping and handling charges are not refundable and subject to 25% restocking fee.
Customers are advised that refunds and credit notes will only be given where proof of purchase (receipt, credit card statement, etc) is provided. To qualify for a refund or replacement, products need to be complete with all components and original packaging.
Feedback and Detailed Seller Ratings
Dear buyers, I appreciate your business with me, if you are satisfied with my service, please leave me a positive feedback. If unsatisfied, please email me with details and I will do my best to keep you happy. DO NOT LEAVE NEGATIVE FEEDBACK BEFORE CONTACTING ME. Your recognition will make me more confident to develop business and serve my customers better.
Contact us
I care about my customers, if you have any questions, I will be very glad to help you. I will try my best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails, I may not be able to reply your emails immediately. Please allow couple of hours for me to response. Buy with Full confidence.
PLEASE DONT FORGET TO LEAVE ME FEEDBACK
