01. Unless and to the extent otherwise specifically agreed by us in writing, these conditions govern all our sales, contracts and in the event of any conflict or inconsistency between these conditions and the terms of your enquiry or order or any correspondence relation thereto, these conditions shall prevail.
02. The goods remain the property of the seller, until the seller receives payment in full, but the risks and all liability shall pass to the purchaser on delivery.
Prices:
03. We reserve the right to amend prices at any time without prior notice to the buyer.
Artwork and Documents:
04. All descriptions, drawings and other particulars furnished in catalogues, prices and other documents issued by us are as accurate as possible but being given for general information are not to be treated as binding unless this is specifically agreed by us in writing. Original equipment, manufacturer's names and part numbers are quoted for reference only and it is not intended that our replacement parts are used as original equipment.
Damaged or Faulty Goods:
05. The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 24 hours of delivery if the Goods are received in a damaged condition, or are not supplied as ordered. The Goods shall be deemed to be accepted by the Buyer if notification is not received within the 24 hour period specified. Any Goods in respect of which any claim of defect or damage is made, shall be preserved by the Buyer intact, together with original packing, at the Buyers risk and either a) be retained by the Buyer for a reasonable period to enable the Seller or its agent to inspect or Collect the Goods OR b) at the Sellers option, be returned by the Buyer to the Seller who will refund the delivery cost to the Buyer, if the Goods are proven to be defective. Any Goods received by the Buyer that are evidenced to have been damaged in transit from the Seller, shall be replaced or repaired by the Seller on a free of charge basis, provided the Buyer has notified the Carrier within 24 hours of receiving the carriage damaged materials.
06. In respect of any goods or part of goods supplied by us we will extend to you the benefit of such warranty from our suppliers as is available to us. In respect of any goods or part of goods supplied by us which are alleged to be defective we attempt to claim on foot of the warranty which is available to us but if such claim proves unsuccessful then no liability whatsoever is or will be accepted by us. If, while awaiting the outcome of our claim to our supplier, you wish to obtain alternative goods then said goods shall be paid for in full and a refund will be made if our supplier extends same to us on foot of our said claim. Notwithstanding the foregoing, no liability whatsoever is or will be accepted in respect of any defect which is due to accident, or fair wear and tear, negligence, tampering, improper handling, improper use, improper operation, or improper storage or any other default on the part of any person.
07. The Seller shall not be liable for any injury or any consequential loss or damage howsoever caused, arising out of or in connection with any goods supplied by us.
Ordering:
10. Orders are normally dispatched within 48 hours of order confirmation, therefore, no alterations to your order will be recognised by us unless requested by you in writing and confirmed by us in the same way within twelve (12) hours of order confirmation.
Availability:
11. In the event where no availability may occur of any ordered item the buyer shall be notified within one business day (excluding weekends and bank holidays) with the decision to cancel with full refund of any monies paid, or wait for product availability.