The warranty on this product shall only apply to faults that arise from inferior workmanship or materials. It does not cover faults or damage caused by accident, misuse, fair wear and tear, neglect, tampering with the product or repair other than by an authorized dealer.
This product is intended for private domestic use only. The warranty will not apply if the product is used in the course of a business, trade or profession.
In the unlikely event that this product develops a fault within the first 30 days of the purchase invoice date, the product will be replaced totally free of charge. When the goods are supplied with a Manufacturers guarantee after the first 30 days the purchaser will be bound under the terms of the Manufacturers guarantee. Any costs incurred by the customer under the terms of the Manufacturers guarantee is not the responsibility of Wolves Hire Ltd.
Important: The customer is responsible for retaining all packaging materials. Items received either incorrectly packaged or without original packaging and are damaged in transit as a result will not be covered under these Terms & Conditions, it is the customers responsibility to ensure any item returned is packaged in accordance with couriers conditions of sending. Any item received damaged will be refused and returned back to the customer.
Where a Manufacturers guarantee is supplied, it is the customers responsibility to ensure they register the product(Where Necessary) within the defined period outlined on the registration documents provided. If the Manufacturer insists on a faulty product be returned to the supplier (us) any costs incurred in returning the product is the responsibility of the customer and will not be undertaken by Wolves Hire Ltd.
Returns are accepted by us within 30 days of the purchase invoice date for reasons not associated with faults, however any returns will be at the customers expense and any refund given will be less original shipping fees and any costs incurred. Any refund will only be authorized after the goods have been inspected and verified against internal coding.
Items collected from us in Wolverhampton are subject of the above Terms & Conditions, however the cost of returning any item will be the responsibility of the customer.
The purchase invoice is proof of your purchase and must be retained in case of a claim arising within the warranty period. No claims will be accepted without a purchase invoice number. Ebay reference numbers and dates are not acceptable. Wolves Hire Ltd can only recognize and trace the purchase invoice number. A duplicate invoice can not be supplied.
All purchase invoices include VAT in the total price of the goods, if the purchaser requires a detailed invoice showing the VAT separately then this can be done via email upon request.
The warranty is not transferable and is only applicable to the person on the purchase invoice and invoice address.
The warranty is given as an additional benefit to your statutory rights and does not affect these rights in any way.
