NOTE: These Terms and Conditions are supplied as a guide only. Please refer to the EU Distance Selling Directive at the website address below for information on how this affects your online store:
http://www.hmso.gov.uk/si/si2000/20002334.htm
Payment
We accept payments via PayPal.
Cards we accept include MasterCard / Visa / Visa Delta / Visa Electron / Solo / Switch.
The goods will not be delivered until the customer's funds have cleared.
Order Notes
Please note that all transactions will be carried out in British Pounds. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.
We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, reserves the right to decline orders for bulk or high value purchases.
Credit Card Security
At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.
Returns Policy & Guarantee
We guarantee your satisfaction. All of our products come with a no fuss guarantee.
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.
More info about the EU Distance Selling Directive can be found at:
http://www.hmso.gov.uk/si/si2000/20002334.htm
Contacting us
Please contact us at the details below:
Postal Address:
Direct Channel Support System Ltd,
Unit 34/35,
Bridge Road,
Great Bridge Industrial Estate
Great Bridge,
Tipton
DY4 0HR
Phone: 0121 270 85 07
Fax: 0121 345 0972
Email: accounts@directchannelltd.co.uk
Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
Web Site Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. owns the copyright in all materials on this site.
Copyright
All contents and information on this site including without limitation text, graphic and images, is the property of or the property of their respective owners and is protected by United Kingdom copyright laws.
Trademarks
All trademarks that appear on this site are the property of their respective owners.
