CURRENTLY SOLD OUT

Consumer Satisfaction: Advancements in Theory, Modeling, and Empirical Findings by Alessandro Maria Peluso (Paperback, 2011)

About this product

Best-selling in Adult Learning & University

See all

Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best-selling in Adult Learning & University

Secrets Of Mental Math: The Mathemagician's Guide to Lightening Calculation and Amazing Maths Tricks by Arthur Benjamin, Michael Shermer (Paperback, 2006)
4.8 out of 5 stars based on 17 product ratings
£0.99 New
---- Used
Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss, Tahl Raz (Paperback, 2017)
4.9 out of 5 stars based on 41 product ratings
£6.26 New
£5.99 Used
The Falsification of History: Our Distorted Reality by John Hamer (Paperback, 2013)
5.0 out of 5 stars based on 2 product ratings
£25.52 New
£22.99 Used
Die with Zero: Getting All You Can from Your Money and Your Life by Bill Perkins (Paperback, 2021)
5.0 out of 5 stars based on 2 product ratings
£7.15 New
---- Used
Adult Children of Emotionally Immature Parents: How to Heal from Distant, Rejecting, or Self-Involved Parents by Lindsay C Gibson (Paperback, 2015)
4.5 out of 5 stars based on 8 product ratings
£7.00 New
---- Used
Code of Practice for In-service Inspection and Testing of Electrical Equipment by The Institution of Engineering and Technology (Paperback, 2020)
4.9 out of 5 stars based on 10 product ratings
£44.20 New
£34.99 Used
Clean & Green: 101 Hints and Tips for a More Eco-Friendly Home by Nancy Birtwhistle (Hardcover, 2021)
4.9 out of 5 stars based on 32 product ratings
£11.35 New
£8.27 Used

Save on Adult Learning & University

Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Adult Learning & University

Bold Beans: Beautiful, Brilliant and Exciting Recipes by Amelia Christie-Miller
£15.99
Trending at £17.29
This Is Why You Dream: What your sleeping brain reveals about your waking life b
£14.98
Trending at £15.80
The Concise Laws of Human Nature by Robert Greene Paperback, English
£7.39
Trending at £9.03
Zero to One: Notes on Start Ups, or How to Build the Future by Thiel, Peter The
£8.83
Trending at £9.16
Staring At The Sun: Being at peace with your own mortality by Irvin Yalom
£6.75
Trending at £6.82
Why We Get Sick (Paperback) by Bikman & Benjamin
£10.30
Trending at £11.35

About this product

Product Information

Consumer satisfaction is one of the most widely investigated topics in marketing research. Yet, despite the huge research efforts invested in this area, what satisfaction really is, how it can be measured and improved, and how it impacts consumer behavior and firm performances remain unclear. This book presents the state-of-the-art in consumer satisfaction research and reports an empirical application of a new model, the Knowledge-Hope Model by Guido (2010), which promises to make a substantial contribution to the field. The application has been structured in two connected studies, following a procedure that is easily implementable by researchers, managers, and practitioners.

Product Identifiers

Publisher
Peter Lang A&G, Internationaler Verlag Der Wissenschaften
ISBN-13
9783034306362
eBay Product ID (ePID)
115953335

Product Key Features

Author
Alessandro Maria Peluso
Publication Name
Consumer Satisfaction: Advancements in Theory, Modeling, and Empirical Findings
Format
Paperback
Language
English
Subject
Economics, Psychology, Management, Advertising, Marketing
Publication Year
2011
Type
Textbook
Number of Pages
173 Pages

Dimensions

Item Height
210mm
Item Width
140mm
Item Weight
290g

Additional Product Features

Title_Author
Alessandro Maria Peluso
Country/Region of Manufacture
Switzerland

Shop by category

Consumer Satisfaction: Advancements in Theory, Modeling, and Empirical Findings by Alessandro Maria Peluso (Paperback, 2011)

Best-selling in Adult Learning & University

Secrets Of Mental Math: The Mathemagician's Guide to Lightening Calculation and Amazing Maths Tricks by Arthur Benjamin, Michael Shermer (Paperback, 2006)

Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss, Tahl Raz (Paperback, 2017)

The Falsification of History: Our Distorted Reality by John Hamer (Paperback, 2013)

Die with Zero: Getting All You Can from Your Money and Your Life by Bill Perkins (Paperback, 2021)

Adult Children of Emotionally Immature Parents: How to Heal from Distant, Rejecting, or Self-Involved Parents by Lindsay C Gibson (Paperback, 2015)

Code of Practice for In-service Inspection and Testing of Electrical Equipment by The Institution of Engineering and Technology (Paperback, 2020)

Clean & Green: 101 Hints and Tips for a More Eco-Friendly Home by Nancy Birtwhistle (Hardcover, 2021)

Save on Adult Learning & University

Bold Beans: Beautiful, Brilliant and Exciting Recipes by Amelia Christie-Miller

This Is Why You Dream: What your sleeping brain reveals about your waking life b

The Concise Laws of Human Nature by Robert Greene Paperback, English

Zero to One: Notes on Start Ups, or How to Build the Future by Thiel, Peter The

Staring At The Sun: Being at peace with your own mortality by Irvin Yalom

Why We Get Sick (Paperback) by Bikman & Benjamin

You may also like

Non-Fiction Paperback Fiction & Political Theory Books

Non-Fiction Paperback Fiction & Game Theory Books

Non-Fiction Paperback Fiction & Art Theory Books

Non-Fiction Paperback Fiction & Literary Theory Books

Art & Culture Non-Fiction Paperback Fiction & Literary Theory Books in English

Empire Magazines

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features