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Dealing with the Tough Stuff: How to Achieve Results from Crucial Conversations by Sean Richardson, Alison Hill, Darren Hill (Paperback, 2012)

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About this product

Product Information

Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately. The author team shares their years of research and experience so that you can benefit from their case studies and examples, all of which are aimed at increasing the confidence of anyone working in a management or leadership role. You'll discover how the science of human behavior - both verbal and non-verbal - plays an enormous role when handling conflict situations and you'll learn how to apply a variety of tools, tips, and strategies when leading critical conversations with empathy and assertiveness.

Product Identifiers

Publisher
John Wiley & Sons INC International Concepts
ISBN-13
9781118232569
eBay Product ID (ePID)
128850079

Product Key Features

Author
Sean Richardson, Alison Hill, Darren Hill
Publication Name
Dealing with the Tough Stuff: How to Achieve Results from Crucial Conversations
Format
Paperback
Language
English
Subject
Management
Publication Year
2012
Type
Textbook
Number of Pages
216 Pages

Dimensions

Item Height
209mm
Item Width
138mm
Item Weight
264g

Additional Product Features

Title_Author
Sean Richardson, Alison Hill, Darren Hill
Country/Region of Manufacture
United States

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Dealing with the Tough Stuff: How to Achieve Results from Crucial Conversations by Sean Richardson, Alison Hill, Darren Hill (Paperback, 2012)

Best-selling in Adult Learning & University

Secrets Of Mental Math: The Mathemagician's Guide to Lightening Calculation and Amazing Maths Tricks by Arthur Benjamin, Michael Shermer (Paperback, 2006)

Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss, Tahl Raz (Paperback, 2017)

Die with Zero: Getting All You Can from Your Money and Your Life by Bill Perkins (Paperback, 2021)

Code of Practice for In-service Inspection and Testing of Electrical Equipment by The Institution of Engineering and Technology (Paperback, 2020)

Health, safety and environment test for operatives and specialists: GT100/19: 2019 (Paperback, 2019)

The Ethnic Cleansing of Palestine by Ilan Pappe (Paperback, 2007)

Staring At The Sun: Being at peace with your own mortality by Irvin Yalom (Paperback, 2020)

Save on Adult Learning & University

Bold Beans: Beautiful, Brilliant and Exciting Recipes by Amelia Christie-Miller

The Concise Laws of Human Nature by Robert Greene Paperback, English

This Is Why You Dream: What your sleeping brain reveals about your waking life b

Zero to One: Notes on Start Ups, or How to Build the Future by Thiel, Peter The

Walther P.38: Germany's 9 mm Semiautomatic Pistol in World War II by Stephane...

Why We Get Sick : The Hidden Epidemic at the Root of Most Chronic Disease PB

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About this product

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Additional Product Features