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A good laptop with performance overcoming easily everyday tasks. May surprise you for good or for bad. I have 2 of them at work, very same model. Bad surprise is that screen resolution can be different even with same driver, same version, as one has LED screen and the other LCD! You can only know if you have service tag in hand and call DELL! Another bad surprise is that although you can clearly see the modem port, there is no modem card inside! Good surprise (can be very good) is that I bought 2 and 1 of them is still covered by NBD onsite warranty until the end of August, 2013 while the other is covered by a full NBD onsite warranty (even if accidentally goes broken) until November, 2013! Still you can't find unless you call DELL with service tag in hand.