Please read the following terms and conditions of sale carefully before ordering products from us:
When purchasing goods from us, you are agreeing to the following terms of sale. Our terms and conditions do not replace or affect your statutory rights. In the context of this document the use of the words "you" and "your" refer to the customer and "we", "us" and "our" refer to Goodwins trading as The Big Boys Toy Shop
1. Acceptance of Order
I. Orders will not be despatched until satisfactory payment has been made, cleared and confirmed. By confirmed we mean that our system administrator has confirmed your payment as acceptable and has passed our own security checks.
II.We will not be legally bound by any factual or typographical errors in the listings or other promotional materials.
2. Goods Supplied
All new goods supplied by our Ebay shop 'The Big Boys Toy Shop or Ecommerce site and our main retail outlet, are all EU/UK specification items and are fully covered by official manufacturer warranty and usual consumer rights apply.
3. Price and Delivery
I. The total price you will pay for the goods ordered is the total final checkout price shown at the time of payment. This will including all shipping charges, if any, and VAT.
II. Goods will be dispatched (during our normal hours of business) from our premises once payment has been checked and cleared by us.
III. Small low value items will be shipped by Royal Mail. Please be aware that we have no control over the postal service in the UK or country of delivery so there will be no tracking information available. We therefore cannot guarantee next day or timed deliveries on low value items.
IV. Larger items, higher value small items or items where an additional 24 hour shipping payment has been made will be dispatched via International Courier, of our choice, which is currently Parcel Force in the UK and their contracted couriers in other countries. These consignments are fully insured and can be tracked from door to door. Although shipping is quick and our courier collects from us on a daily basis, Monday to Friday, we do not guarantee a next day service at any time.
V. All goods will be supplied with a full VAT invoice which will be included within the package or fixed to the outside in a document folder (our system means we cannot ship without one). So please do not throw this paperwork away as it is your receipt for your purchase.
VI. Once the product(s) has been delivered and signed for, you will store them at your own risk and as such will be liable for their loss or destruction. We will not be liable for the loss or destruction of the goods once they have been delivered and signed for.
VII. Any insurance costs are automatically included with all shipments.
4. Payment
I. Paypal is the required payment medium for all our Ebay transactions.
II. Any non-payments for goods ordered will automatically go to the Ebay Resolution Centre after a period of time. In the event that the order is then cancelled by the resolution centre with no contact from the buyer then their buyer id will be added to our Blocked Bidders List.
5. Force Majeure
We reserve the right to delay delivery, cancel the order outright or reduce the quantity of the products ordered by you (without any liability to you) if we are delayed or prevented trading normally, due to circumstances beyond our reasonable control including without limitation: acts of God; actions of governmental departments; war; national emergency; civil commotion; riot; fire; flood; explosion; epidemic, volcanic eruptions; lock out; strikes or other labour disputes (whether or not related to either party's work force or not); or restraints or delays affecting carriers. Provided that if the event in question continues for a continuous period in excess of 14 days, you shall be entitled to give us notice in writing (inclusive of email) to terminate the order.
6. Governing Law and Jurisdiction
This Agreement will be governed by and construed in accordance with English law.
