General
These terms and conditions does not affect your statutory rights.
To order goods through this website you must be at least 18 years of age and accept delivery within the UK.
We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
The use of this site indicates your acceptance of these terms and conditions.
The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.
Prices on the web is exclusive for web orders only, recommended showroom prices will differ.
Description of Goods
All the products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer's brochures or their websites.
All accessories supplied with a product are subject to upgrade or change at the manufacturer’s discretion. We will supply the product(s) as supplied to us by the manufacturer.
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources.
The intention of London Car Audio is that all information on the website should be as accurate and up to date as possible. However, London Car Audio cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them.
We will not be held responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Delivery Charges
All prices on our website include delivery charges for UK Mainland addresses.*
Areas covered in different zones incur additional charges.
More information on the zones covered by City Link can be obtained from one of their websites.
Link: http://www.packagingfirst.co.uk/1.0.2.0/23/City_Link_Zones.pdf
Please e-mail us for a quotation outside Zone 1
* Please note there are small areas of the UK that do not fall under UK Mainland such as the Scottish Highlands
Delivery Times
Stock items will normally be shipped the next working day (if ordered before 3 pm) from clearance of payment and security checks.
We will endeavour to deliver goods within the times stated.
Goods are subject to availability and delay in delivery of goods is sometimes outside our control.
Any dates we specify for the delivery of the goods are approximate only.
We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.
If we are temporarily out of stock, we will notify you of this.
You should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order.
As soon as we have delivered the goods to your door you will be responsible for them.
We will only deliver goods to the address on the order.
Goods will not be left without a signature.
From the time you receive the goods:
* Take note of the number of packages you are signing for.
* Any shortages must be noted on the delivery note you are signing at the time of delivery.
Non delivery of goods
It is your responsibilty to make sure that someone is there to receive the goods.
City Link will attempt several deliveries. If unsuccessful, goods will be returned to us.
If we have to send the goods again, you will incur re-delivery charges.
No goods will be sent again, until you have made full payment of the re-delivery charge.
Limitation for Notification of Claims
It will be your responsibility to inform us of any damages within 24 hours from delivery.
Any shortages must be noted on delivery note you are signing for and it is your responsibility to notify us within 24 hours from delivery.
If we have supplied you the wrong goods, we have to be notified within 24 hours from delivery.
Warranty
All products supplied carries a 12 months Manufacturer's Warranty.
Warranty shall only be accepted for with proof of purchased (receipts). We cannot accept credit card receipts or statements as proof of purchase.
Should the product develop a manufacturers fault within 12 months of your date of purchase please return the goods to us for repair by an authorized repair centre appointed by the manufacturer.
Guarantee does not cover faults caused by accident, neglect, and misuse.
Should your product develop a fault within a first seven days of purchase you may return your goods for an exchange providing you return the unit in the same condition as supplied. (We are not liable for the cost of carriage)
Speakers & Subwoofers: Burnt Voicecoils on all speakers/subwoofers are not covered under warranty.
This does not affect any statutory rights that you may have. Please note that credit card receipt or statement cannot be used as proof of purchase. This does not affect any statutory rights that you may have.
