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This is my 2nd cylinder Dyson, my first a DC19 is still working OK but I noticed it was losing suction. Cleaning made no difference so I thought I would try the new Big Ball Cinetic Musclehead. This unit follows you round with ease and if it falls over it rights itself automatically – a nice touch. The musclehead welds itself to the ground and lifts out almost anything in the carpet, goes under furniture other heads don't, but it does need a bit more effort to push than the brush type of head. I have only used ‘normal’ mode, it has a ‘max’ mode which I have not had to use and it comes with a warning it might damage the floor coverings. The dust bin is not as simple to empty as other Dyson as it has moving parts. I’m not sure if the non-cleanable filter is such a good idea as the first second hand unit I was sent had a strong smell of dog when I used the cleaner (Dyson replaced without any quibble). I was surprised to see that there are guide lines as to what should be sucked up and what should be avoided and ‘misuse’ could invalidate the guarantee. All my other 3 Dyson’s have worked very well for many years so I trust in the good reputation Dyson have built up over time.Read full review
Verified purchase: Yes | Condition: Refurbished
A very powerful and easy to use vacuum. The self righting big ball element actually seems to be really good so far; especially when going round corners. The major disappoint however is the build quality. Compared to my previous Dyson everything feels flimsy and delicate - I can't see this one lasting as long which is a bit worrying.
Verified purchase: Yes | Condition: Refurbished
It was all good when I received it, the only thing was that I could see that it has been used, it was like a clean second hand. I knew that I was buying refurbished but didn't expected that
Verified purchase: Yes | Condition: Refurbished
So easy to use an clean. Super fast delivery too!
Verified purchase: Yes | Condition: Refurbished
Wheel broke on first use. Rang Dyson and to their credit they sent another refurbished vacuum as a replacement and took away the broken one. Will see how long the replacement lasts!
Verified purchase: Yes | Condition: Refurbished