Returns Policy:
* Faulty goods must be returned in original packaging and original condition.
* Replacement (if available) will be given on our receipt within 30 days of sale.
* Credit or refund will be given if goods not available.
* It is customer's responsibility (after informing us by email and our subsequent agreement to return postage cost and method) to pay for and send the item back to us.
* If item is found to be faulty within 30 days of sale we will refund the return postage costs.
* Only item price refund (excluding our delivery charge) will be given for any returns under Distance Selling Regulations. All above conditions also apply.
* In the event of a return due to customer's change of mind or their erroneous purchase we reserve the right to deduct our normal transport charges from the refund. This includes items with or without free postage.
* For all 'new' items purchased the customer must register the item with the manufacturer for warranty purposes.
* For all warranty claims the customer must contact the manufacturer with the registration details.
* We may request photographs before processing any damage claims.
* If for any reason an item is replaced or repaired during the 1 year warranty period the warranty on the new item will be calculated from the date of the original purchase.
* The item must be used in accordance with the instructions supplied.
* Warranty exclusions: The seller shall not be liable to replace or repair the item under the terms of the warranty where: 1) The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturer?s instructions. 2) Batteries and damage from leakage are not covered by the warranty.
* This warranty does not confer any rights to the customer other than those set out above and does not cover any claims for consequential loss or damage.
* In the unlikely event of failure to resolve any dispute with the customer and such dispute is escalated to small claims count or higher authority then this will be subject to UK law and proceedings will take place within the jurisdiction of the West Midlands.
Shipping & Handling:
* There is a 24 hour dispatch time for orders. Delivery times are approximately 2-3 business days to UK mainland destinations for standard deliveries. Express delivery times are approximately 2 business days to UK mainland destinations.
* Our prices are for most UK mainland destinations.
* All offshore destinations ie Northern Ireland, Isle Of Man, Scottish Highlands & Islands are subject to additional postage costs. Scottish Highlands include the following postcodes: All IV postcodes, AB31, AB33-38, AB44-56, FK17-99, G83, KW1-14, PA21-33, PA34-40, PH18-26, PH30-41, PH49-50. Scottish Islands include the following postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3. Please contact us for a quote.
* Shipping and handling charges are reduced to £2.50 for every additional item.
* On some items we offer free shipping and handling if 3 or more of the same items are purchased. Please see listing for more information.
* On some items we offer free shipping and handling if 3 or more different items purchased. Please see listing for more information. Due to Ebay restrictions payment must be made in full for each item and then we will refund all shipping and handling charges back to customer.
Payment:
* We accept Paypal.
* Paypal has the facility to accept payments from most major credit cards if you don't already have a Paypal account.
* In some cases we may accept payment by postal order (uncrossed). Please contact us for details.
Other Terms:
* Some items may have slight packaging damage due to factory checking, but the item itself is in perfect working order. The potential box damage has been accounted for in the reduced price.
* Please note the some items may be packed in mail order packaging. An item’s packaging may be internally reinforced for courier transport.
* Some items may also have minor superficial blemishes, classed as factory seconds.
* Photographs are for illustrative purposes only.
* Please note that an item's colour as shown on the listing is only a guide and may have shade variations with the product itself. We, the seller, are not responsible for such variations or colour match with other products from the manufacturer.
* Feedback will be automatically left after we have received feedback from buyer.
* VAT invoice can be provided on request.
