IMPORTANT INFORMATION...
PLEASE READ BEFORE PURCHASING...
We Do Our Best To Maintain Excellent Customer Service, So Before Leaving Negative Or Neutral Feedback, Or Any Low DSR Ratings, Please Contact Us And Give Us An Opportunity To Resolve Your Issues; We Can Guarantee A Swift And Perfect Resolution & 100% Customer Satisfaction
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Your Order Will Normally Be Posted Within 1 To 2 Business Days After Confirmation And Verification Of Your Payment Information. Orders Are Not Processed For Shipment On Weekends And Holidays.
Next Day Delivery * Orders will be dispatched 9am the next working day after you order to be with you the next working day after despatch.
All Sales Are Final Please Read All Terms And Conditions Before Buying.
PICTURES ARE FOR ILLUSTRATIVE PURPOSES ONLY, Items may vary from pictures, If you require anything specific then please do message us and confirm before purchasing.
Packing - We Operate From a Large Warehouse and Understandably, The retail packaging on some Items may become dusty or slightly Damaged, The Item Inside will Still Be Fully Functional And Intact, If you Are Giving The Item As A Gift. Please Message Us BEFORE Purchasing So That We Can Ensure you Receive The Item With No Marks on The Packaging and In A Mailing Bag Rather than Taped
Delivery Address
We Do Everything Possible To Ensure Your Item Is Sent To The Requested Address. Under No Circumstances Can We Deliver To A Different Address To That Which Is Stated On Your EBay Account, You Can Change You Address Or Add An Address At The Time Of Purchase If A Different Delivery Address Is Required Please Change It Before Purchase.
DELAYED ITEMS
Most of Our Items Are Sent Via ROYAL MAIL And Are Estimated To Be Delivered Within 3 To 5 Working Days; However We Have Noticed That On Some Occasions, A Delivery Has Been Attempted While No One Is At Home. The Parcel Is Then Taken To A LOCAL ROYAL MAIL DEPOT Without Being Delivered And More Often Then Not A Calling Card Is Not Left At The Delivery Address To Notify You Either.
The Parcel Is Held There For Up To 15 Working Days Before Being Returned To Us.
So If You Have Not Received The Parcel On Time, Please Contact Your Local Sorting Office To Enquire About Your Parcel.
With Items Over 1kg In Weight They Will Be Sent With A Courier Service
If You Haven't Got It Please Do Not Hesitate To Contact Us For Tracking Details
These Postcodes Will Require An Extra £5 For Delivery Via The Courier
BT, IM, TR , JE, GY
IV, HS, KA, KW, PA, PH, ZE
If You Are Unable To Find The Parcel Please Do Not Hesitate To Contact Us Via The Ebay Messaging Service.
Please Note: ANY PARCELS UNDELIVERED AND RETURNED TO US WILL INCUR A P&P Return CHARGE OF £5, This includes the item being resent (couriers usually attempt delivery 3 times before returning)
Returns For Refund
These Items Must Be Returned To Us Unused With Original Packaging Intact And In A Saleable Condition Within 14 Days Of Receipt. Goods Must Be Returned Carriage Paid by The Buyer.
Refund Of Purchase Price Will Be Refunded By The Same Method As The Payment Was Made. Postage And Packing Will Not Be Refunded.
Faulty Goods
All Goods Are New Unless Stated Otherwise. Any Item Found To Be Damaged Or Faulty When Received Must Be Returned To Us WITHIN 14 DAYS Of Receipt; Please Return The Goods Carriage Paid With Your Ebay User ID/NAME Clearly Displayed On The Package. We Will Not Be Responsible For The Return Carriage Under Any Circumstances. Please Contact Us Through EBay Communications.
Please Check All Items Within 48Hours of Receipt and Advise us of Any Issues Within This Time Period.
All Faulty Goods WILL Be Tested Before Refunds or Replacement.
Should A Buyer Return an Item Which Is Not Faulty, They will Be Charged An Admin fee of £10 and Will Have To Have the Item Recollected From Us At Their Own Expense.
Non-Faulty Goods
We Accept The Return Of Goods That Were Wrongly Ordered Or Ordered In Error For Exchange. These Items Must Be Returned To Us Carriage Paid In The Original Packing And In A Saleable Condition WITHIN 14 DAYS Of Receipt. P & P Or Carriage On Exchange/Replacement Item Is Chargeable.
Feedback
We Aim To Deliver Your Item As Quickly As Possible. Should There Be A Problem With The Item Or If It Is Lost Or Incorrect Please Let Us Know As Soon As Possible So That We Can Correct The Problem For You. We Will Automatically Leave A Positive Feedback To Everyone Who Has Completed The Transaction And Leave Us Positive Feedback. Please Do Not Forget To Give Us A FIVE STAR RATING On All Of The Detailed Seller Ratings. In The Unlikely Event You Are Not Satisfied With The Transaction; Please Contact Us Before You Submit Your Evaluations. We Believe That Everything Could Be Solved By Communication. We Hope That You Will Never Have To Leave Negative Feedback And We Guarantee That We Will Resolve The Issue For You In A Professional And Timely Manner.
Add Us To Your Favourite Sellers List & Recommend Our EBay Store To Your Family And Friends! Don't Forget To Regularly Pass-By As We Are Constantly Adding New Products, Special Offers, And Unbeatable Deals To Our Listings!
Many Thanks
