This covers most things, but if you have any other questions please use the Ebay message system for the quickest response. All messages are replied to within 24/48 hrs.
Postage and Packing (UK)
We use Royal Mail “First Class” or “First Class Recorded” for nearly all of our items. “First Class” and “First Class Recorded” are the quickest services we have found that are cost effective. Items posted using these services usually only take a day or so, but please do allow 10 days after you receive your despatch notification before contacting us about the whereabouts of your item. Higher value items will be sent with a courier which will require a signature on delivery.
All items are carefully packaged using Jiffy bags or poly bags and bubble wrap depending on the item and a receipt will be included for your purchase should you have any issues. If we send the incorrect part, or it is damaged upon arrival please contact us as soon as possible so we can sort it out quickly. We will cover any postage costs or offer another solution for wrongly sent items or damaged goods. If you want to return the item for any other reason, the costs are payable by yourself.
Postage and Packing (Overseas)
We use Royal Mail “Priority Airmail” or “International Signed for”, for higher value items. These services normally take on average, 4-15 working days to Europe. USA, Canada, Australia, Asia and the rest of the world can take up to 30 working days to arrive. Please note that it's your responsibility as the buyer to pay any taxes or import duties charged by your country (if applicable).
If your item does not arrive (please allow 21 days for Europe and 30 days for the rest of the world) after despatch notification is received, before contacting us. If we send the incorrect part, or it is damaged upon arrival please contact us as soon as possible so we can sort it out quickly. We will cover any postage costs or offer another solution to wrong or damaged goods.
Postage Prices
The postage price (if applicable) will be shown on the “Postage and Payments” tab above – All you need to do is select how many items you need, pick your country and click “Get rates” The postage will be shown before you commit to buy.
Combined Postage (UK)
We do combine postage for multiple items, items posted to the UK never usually exceed £5.99 total whatever you buy (Just add items to your basket and pay at the end to get combined postage). Larger items such as wheels, frames and workstands will require a courier and the postage will be shown on the listing.
Combined Postage (Overseas)
This isn't so easy.. If you are just buying a couple of items, like a pair of tyres for instance, the postage is on the “Postage and payments” tab above. The best thing to do is get a quote from us if you are wanting a few items as its not cheap to post heavy items overseas, its as simple as that really. We will do our best to give an accurate quote. Please note that we will not ship very large heavy items overseas, like frames, wheels, workstands or bundles of tyres.
Price, Dispatch times.
We do not accept offers on items unless “Best Offer” is shown on the listing. Our prices are amongst the lowest you will find online, if not “The best”. We will do our best to dispatch as quickly as possible, more often than not it will be sent the same day if bought before 1pm and most certainly next day at the latest. We stock thousands of items and try to keep all items listed in stock at all times, but every now and again we will sell out of something, Should this happen we will order the item from our suppliers which is delivered within a couple of days to us maximum. If the item is out of stock with our supplier, or its going to take longer than expected, you'll be notified straight away with an option of having a refund, different colour, size or equivalent specification item. Sometimes at our discretion we will often send a higher value item.
