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Managing the Unexpected : Sustained Performance in a Complex World, Hardcover... - Picture 1 of 1

Managing the Unexpected: Sustained Performance in a Complex World by Karl E. Weick, Kathleen M. Sutcliffe (Hardcover, 2015)

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"Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function.