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The modem router worked perfectly well but Virgin Media could not connect it up. They asked me for the mac number and I gave it to them. They said the modem could not be used so it was useless to me.The people who sold it to me said because it was working and it was Virgin Media who was the problem they would not refund the payment.Virgin Media sent me an updated 480 modem because they could not connect the 280 so the issue was resolved but I know from reading in forums online that the 280 is not very good and has drop out problems.
Very misleading information by all the sellers . Not one of the sellers has a photo of the rear side of the router.this router is not compatible with a normal bt land line, and there lies the crux of my grouch.
Easy to set up. Virgin connected once the Mac address was given (all info on the label including pasword)
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