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Practical IT Service Management: A Concise Guide for Busy Executives by Thejendra BS (Paperback, 2014)

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item 1 Practical It Service Management : A Concise Guide for Busy Executives 2nd Edi...
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How can you ensure that IT problems do not damage your business? IT is integral to modern organisations, and the way you manage it can make or break your business. It is not enough for the IT manager to understand the latest technical developments. For your company to succeed, everyone in the IT department must also understand their role in achieving overall business goals. Written in a friendly question-and-answer format, Practical ITSM explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL(R) 2011). The ITIL system is the most widely adopted approach to technical IT service management worldwide. It shows technical support staff how to provide the efficient IT services that are vital to your company's success. Learn how ITIL can help you to: Protect your company's reputation If you system goes down for any length of time, you might not be able to process an order or honour a contract. ITSM helps your business meet customer deadlines and expectations. Safeguard vital information and recover from IT setbacks Without adequate IT service management you could risk losing vital information, like payroll, billing and sales data. Retain momentum With a structured IT service management in place, routine maintenance issues can be quickly resolved, minimising delays and improving productivity. Read this book to see how ITIL can help your IT function support business goals.

Product Identifiers

Publisher
IT Governance Publishing
ISBN-13
9781849285469
eBay Product ID (ePID)
202122969

Product Key Features

Author
Thejendra Bs
Publication Name
Practical It Service Management: a Concise Guide for Busy Executives
Format
Paperback
Language
English
Subject
Management, Business
Publication Year
2014
Type
Textbook
Number of Pages
294 Pages

Additional Product Features

Title_Author
Thejendra Bs
Country/Region of Manufacture
United Kingdom

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Practical IT Service Management: A Concise Guide for Busy Executives by Thejendra BS (Paperback, 2014)

All listings for this product

item 1 Practical It Service Management : A Concise Guide for Busy Executives 2nd Edi...

item 2 Practical It Service Management : A Concise Guide for Busy Executives 2nd Edi...

item 3 B. S. - Practical IT Service Management A Concise Guide for Busy Exec - J555z

item 4 Thejendra BS Practical IT Service Management (Paperback)

item 5 Thejendra BS Practical IT Service Management (Paperback) (US IMPORT)

About this product

Product Information

Product Identifiers

Product Key Features

Additional Product Features

Best-selling in Adult Learning & University

Secrets Of Mental Math: The Mathemagician's Guide to Lightening Calculation and Amazing Maths Tricks by Arthur Benjamin, Michael Shermer (Paperback, 2006)

Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss, Tahl Raz (Paperback, 2017)

Die with Zero: Getting All You Can from Your Money and Your Life by Bill Perkins (Paperback, 2021)

Code of Practice for In-service Inspection and Testing of Electrical Equipment by The Institution of Engineering and Technology (Paperback, 2020)

Health, safety and environment test for operatives and specialists: GT100/19: 2019 (Paperback, 2019)

The Ethnic Cleansing of Palestine by Ilan Pappe (Paperback, 2007)

Staring At The Sun: Being at peace with your own mortality by Irvin Yalom (Paperback, 2020)

Save on Adult Learning & University

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The Concise Laws of Human Nature by Robert Greene Paperback, English

This Is Why You Dream: What your sleeping brain reveals about your waking life b

Zero to One: Notes on Start Ups, or How to Build the Future by Thiel, Peter The

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