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Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Dressing Tables
The product itself is stunning. A little fiddly to put together but overall brilliant. The issue i have is with the customer service. After asking politley for them to package discretley as its a gift, i was told they couldnt do it. How hard is it yo put a piece of tape over the name? After lots of emails back and forth, one of them telling me ( i need to contact the courier and ask him to cover it for me!) They finally agreed to put a bit of tape over the name... if i left positive feedback first!!! Of course i did not do this therefor they said that they would not do it. After many more emails they said that they would contact their packaging people and ask them to do it as a one off, bearing in mind, the amount of time spent sending the emails, this could have been done 1000 times. I finally received the parcel, and had to think of how to hide it from my wife as it was her gift. Its not easy to hide a 30kg box... and what a surprise there was nothing to cover up the name on the box. In fact there was no name on the box to cover! After they had told me that it is written on the box and after i had to practically beg for someone to cover it up for me, the stress of countless emails where half of them didnt even make sense, the company itself trying to blackmail me into giving them good feedback, and the worry of how i was going to hide it... it didnt even need to be covered!!!! I am incredibly disappointed in the very poor customer relations with this company. Sometimes its worth just paying that tiny little bit extra to receive the service you should get when spending close to 100 pounds! Do not use this company. Avoid at all costs no matter how tempting the offer, its worth paying 10 or 20 pounds more to get that customer satisfaction.Read full review
Verified purchase: Yes | Condition: New
The painting wasn't perfect underneath the table which was a disappointment even though you can't see it I expected it to be painted probably... secondly the nail in glides was missing from one of the legs of the table so it meant it didnt balance .. and the one on the chair wasn't fitted probably... would i have brought it again no not really was upset to see it wasn't as I expected.. i know its small things and not a big issue however if am paying for it I expect it to at least balance on probably...
Verified purchase: Yes | Condition: New
Looks lovely. However, it was difficult to place legs on table, removed most of the skin from my partners thumb! Didn’t have guide holes for the top of the seat so had to drill. Unclear which screw to use on the top two drawers(we used the blue ones). Once you get past the construction it’s brilliant value for money, wished the drawers were a little deeper.
Verified purchase: Yes | Condition: New
arrived on time product excellent easy to assemble
Verified purchase: Yes | Condition: New
Brilliant item - bought for a friends wife loved it
Verified purchase: Yes | Condition: New