This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
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Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
You have 14 days to return the item to us. Please contact us through Ebay to arrange this. When you receive your item, please check it is the correct item before ripping or cutting open the packaging. Please check compatibility with your device by consulting the instruction manual or researching on the internet, or ask us, we are here to help.
You (the customer) are responsible for all return postage costs.
If the item is dead on arrival and you have not been able to use the item at all because it is defective, you will need to send the item back for testing, and pay the return postage. Once we receive the item back and run tests to confirm it is faulty we will refund your return postage cost in this case, as we believe you should not be out of pocket in such instances. You can let us know if you would like a replacement or a refund for the faulty returned item.
We cannot refund for returns not received. When sending an item back to us please ensure you have proof of postage or a tracking number, because if it were to become lost in the post you would then need to claim from your chosen postal carrier (as we would do when sending the item to you).