Picture 1 of 1

Stock photo
Stock photo
Virtual Reference Services : Issues and Trends, Hardcover by Kimmel, Stacey E... - Picture 1 of 1

Virtual Reference Services: Issues and Trends by Jennifer Heise, Stacey Kimmel (Hardcover, 2009)

Be the first towrite a review.
  • superbookdeals (71651)
  • 93.9% positive Feedback
Price:
£51.09
Free postage
Estimated delivery Tue, 21 May - Tue, 28 May
Returns:
30 days return. Buyer pays for return postage.
Condition:
New
Virtual Reference Services : Issues and Trends, Hardcover by Kimmel, Stacey E. (EDT); Heise, Jennifer (EDT), ISBN 0789020440, ISBN-13 9780789020444, Brand New, Free P&P in the UK Explores the possibilities and challenges of public and academic libraries offering a real-time online reference service to their patrons. Topics of the 13 chapters include the design and management of a question and answer service in New Jersey libraries, service hours and chat reference staffing, and a comparison of usage patterns for a web site search engine and an instant messaging reference service on the same site. Published simultaneously as Internet reference services quarterly , vol. 8, no. 1/2. Annotation (c) Book News, Inc., Portland, OR ()