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I have no complaints about the drive. It was easy to setup. Quite short time from plugging in to being cloud accessible. I love being able to sync my phone with the drive and was easy to set this up. I have copied all of my digital movies onto this drive and use it with my Roku 3 and the Roku Media Player channel. The drive is very quiet. Very pleased with this purchase.
Verified purchase: Yes | Condition: Pre-owned
it stores you files well and the integration with your phone and laptop is good, software is very good and it never stopped working for me (using it for 2 years) - the only problem is the speed, to upload 2GB file it takes me about 5 hours.. and if I want to use my backup (1TB computer backup) it doesn't work because it takes too much time... I have super fast internet connection (100mb bandwidth) so its not the problem I checked it..
Verified purchase: Yes | Condition: New
Item received ordered. I just started to set it up. It;s easy to follow. I will be using it for my photo's and movies.
Verified purchase: Yes | Condition: New
I had wd set this up because the smartware was not working, about 10 phone calls, consequently, they got windows to set an ap up that shows the progress of the saving of files and pics. It works but I was looking for a simpler way to access My Cloud and manage it. They did set things up for me and everything is working, but without the Smartware ap. And you have to go to several folders to access your files and folders. I
Verified purchase: Yes | Condition: New
I had very little trouble setting up the My Cloud drive. The instructions were for Windows 8 and before. Having instructions for Windows 10 would have been helpful. Once set up, and after reading all the info several times, I understood much of the capability of the My Cloud drive and apps for it.
Verified purchase: Yes | Condition: Refurbished
