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Assertiveness at Work: A Practical Guide to Handling Arkward Situations by Kate Back, Ken Back, Terry Bates (Hardcover, 1990)
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Assertiveness at Work: A Practical Guide to Handling Arkward Situations. Author:Back, Kate. Each month we recycle over 2.3 million books, saving over 12,500 tonnes of books a year from going straight into landfill sites.