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I purchased this item used without any software. I download the manual, current USB driver, EzGrabber capture software and Arcsoft ShowBiz Video editor from Diamond, but ShowBiz required a code. Running Win 10 64 bit. All I wanted to do was to digitize the clips, which worked well with EzGrabber. EzGrabber has 8 different settings to encode video which was not referenced in the downloaded manual. I experimented with the settings and chose 'DVD' which uses an MPEG standard format and requires about 60MB/minute. Also tried AVI which required 1.2GB/min (too large) and VCD (default) which was not as clear and very small (352x240). EzGrabber created a single file for each clip which was at 720x480 and got all the quality available out of my old Sony Video8 (analog) tapes. To play back on Windows Media player, I had to install Media Player Codec pack 4.4.1. EzGrabber: Pros: Easy to use (click to record, click to stop). Setup options can adjust brightness/contrast for low-light scenes. All encoding seems to be done in hardware (no high CPU load) Cons: Starting to encode when sound was on creates a loud 'burp', and some scenes had a few frames of 'tearing' which seemed to correspond to when I was moving while taking the videos. Also, had to set all config options whenever you start the program. Read full review
Verified purchase: Yes | Condition: Pre-owned
I read so much about this device, and how good it is, that when I finally baught it I thought I finally found the ultimate solution to digitize all my VHS tapes. What I found out was : 1. Software is old, hangs, and even dosent function well with the device! Tried to update but couldnt. 2. After an hour of trying, I finally got the device to work... but the playback was full of hrizontal lines and distortions before it hung at some point. The sound was distorted. 3. The " button" is useless 4. Diamond support is vertually non existant. Total waste of cash. I threw it away and got a Hauppage Collosus 2. Runs like a charm.
Verified purchase: Yes | Condition: New
After installing from disk you have to reinstall from an on line site to get the latest version. The directions are non-existent so it trail and error. Even after doing all of that to get it to capture I have you unplug it from the computer and plug back in, then an unrecognizable reversed green screen image will appear at which point you have to hit record , stop record, delete the file you just made and then and only then will you be able to see whats playing as a normal screen. Other than that, the software is worth the purchase, it at least is fairly easy to use.
Verified purchase: Yes | Condition: New
If you are looking for a video capture device that has a good picture quality this is not the product for you. Look its easy to install & setup but the video quality is sub par. Of course 20 yr. old VHS tapes are not the best quality but this system captures video in poorer picture quality than the existing tape. I should have done some more research because I am not going to waste the time to digitize the tapes with this system. I will buy another and will do my research this time around.
Verified purchase: Yes | Condition: New
Using it to transfer VHS tapes to my pc and then to DVDs. Had issues with the software that came with it, but I think it was just outdated. Went to the website for it and downloaded everything I needed. Can capture the videos and audio from the tapes, edit the videos and make DVDs super easy
Verified purchase: Yes | Condition: Pre-owned
