Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best-selling in Food Processors
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I CAN NOT even give this item 1 star, but could not submit my review w/o selecting a star. This is the WORST Kitchen Aid food processor I have ever tried to use. I have had 2 others. The 1st one was damaged beyond repair in a house fire. The replacement (bought approx. 20 years ago) has been used continuously. Still love my older one, but it is sadly falling apart. The base is cracking around the spindle, lid is duck taped around the top (bc it was dropped & cracked apart), spring fell out of bowl handle, and I must push the plastic piece up by hand to set bowl in place, etc. This one was a gift. I set it up to use & was devastated!!!!! The lid is extremely difficult to close, but I persisted & managed to get it closed. Then the buttons are useless. It is so hard to push the buttons, that my hands are in pain. Even though I have arthritis in my hands, I never have pain in my hand & fingers, and now they still hurt hours after using it. As much as I expected to love this food processor, the difficulty of use makes it impossible. Converting time consuming tasks like chopping/slicing/shredding to a much quicker & normally easier process is NOT the reality w/this model. Obviously if you conducted consumer tests on this product, you must have used an extremely small sample of healthy, younger consumers. I can’t imagine anyone w/ arthritis being able to use this product easily. I have always been an avid supporter of Kitchen Aid food processors, even over Cuisinart. However, if this new model is an indicator of your current products, I will be forced to rethink my preferences. In addition, this information was sent to Kitchen Aid 3 weeks ago and they have yet to respond. Please add Horrible Customer Service to this review.Read full review
Verified purchase: Yes | Condition: Refurbished
I already owned this model and unfortunately the motor blew. I was glad to replace motor/base only.
Verified purchase: Yes | Condition: New