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Reviews (2)
31 Aug, 2016
Disfunctional
0 of 1 found this helpful Just go and see the pain users are experiencing on the Garmin Forums - forums (dot) garmin (dot) com and go to the ''WiFi and Connection issues' thread.
Wish I had found this threat before buying the scales. The scales simply do not connect to WiFi despite completing setup 'successfully'. Tried with multiple accounts and WiFi devices without any success.
Having spent HOURS on my first Index bought from Garmin trying to get it to work:
1. Multiple attempts to get it to work through i-device set-up doing full re-set between attempts. Despite setup-saying it was successful I get the Wrench icon and X in top right with nothing more than weight reading.
2. Resorted to the Ant+ set-up route and again whilst it appears to set-up successfully, the same result, Wrench icon and X in top right with nothing more than weight reading.
3. The above was tested with x3 different Wi-Fi devices to ensure this was not a WiFi issue, and it made no difference, so this eliminates the WiFi/Router as a source:
a. Ubiquiti enterprise WiFi system.
b. D-Link bog standard home WiFi router.
c. Kanex portable travel Access Point.
I then spend 40 minutes on a call with Garmin going through much of the above with them on the phone. They did an RMA and I returned the unit, 2 weeks later I got a replacement new unit.
You guessed it same saga all over again. Just about to call Garmin and see if I can get a refund. These are simply NOT fit for use and breach the offer of sale as they DO NOT WORK.
Garmin brand is associated with poorly engineered software and even poorer user interface and experience.
05 Aug, 2016
Troublesome management interfaces
1 of 2 found this helpful These switches are propped up using archaic code based utilities that are buggy and fail. Netgear should be ashamed of their attitude to this. Just go onto their support site and look at the pain people are going through and the lack of real remediation from Netgear.