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About us
Home cleaning doesn’t have to be a chore. Shark make it our mission to develop innovative, 5-star customer-rated cleaning solutions, designed to make your life easier. Creating a wide range of premium vacuum cleaners and steam mops, Shark’s innovative technologies are engineered in-house and developed through comprehensive consumer testing and feedback, to combat your real-life cleaning challenges. From Flexology that bends to reach under furniture and folds to fit in the smallest spaces, to Lift-Away that transforms your upright into a portable vacuum. From Anti Hair Wrap Technology that helps to keep your brush-roll tangle-free, to our signature DuoClean floorhead, seamlessly cleaning carpets and hard floors with ease. Our cleaning technologies mean you can comfortably clean stairs, effortlessly reach up high and enjoy incredible results on your home’s floors, soft furnishings and more.
Business details
Business name: SharkNinja Europe LtdFirst name: SharkSurname: NinjaAddress: 1st/2nd Floor Building 3150 Century Way, LS15 8ZB Leeds, United KingdomPhone number: 08008620453Email: customerservice-uk@sharkninja.comVAT number: GB 210624850
Seller Feedback (43,838)
0***n (173)- Feedback left by buyer.
Past 6 months
Verified purchase
I was initially disappointed in the packaging the hairdryer arrived in, the description did say original box or repackaged…which I guess it was but it was just a huge cardboard box, not something I could wrap as the gift I intended.
The hairdryer didn’t work so I contacted seller who promptly arranged collection & dispatched a replacement so for customer service A*
Will buy refurbished again from them as couldn’t fault the service.
r***e (338)- Feedback left by buyer.
Past 6 months
Verified purchase
Bought in the Black Friday Sale - Great price. Item arrived on time, well packaged and as described. Recommended seller
c***t (134)- Feedback left by buyer.
Past month
Verified purchase
Might be some of the best customer service I’ve ever received. Item came packed really well and in good working order and super fast delivery. There was a small issue when I had received the wrong diffuser attachment for the hairdryer and they were super quick responding to my messages and getting the correct one sent out to me. Definitely recommend!
m***i (1213)- Feedback left by buyer.
Past 6 months
Verified purchase
Very Happy with our new Shark hoover - very quickly delivered - well packaged and perfectly as described and at a Great Price too Thank You 5*service all round.
n***e (357)- Feedback left by buyer.
Past 6 months
Verified purchase
Customer service is second to none. Our product initially arrived with more cosmetic defects than described. A return and an exchange were arranged immediately and an upgrade offered as the product was no longer in stock. We are extremely happy with the replacement. Will recommend to anyone willing to listen :)
a***s (129)- Feedback left by buyer.
Past 6 months
Verified purchase
Highly recommend seller, received item within 2 days of purchase, exactly as described, instructions included , packaged extremely well, looks like new, definitely be purchasing other items from seller, thank you