Whether you’re buying or selling, you can stay on top of what’s happening on eBay by receiving notifications about:

Order updates: Get the latest on items you've purchased
Shopping updates: Updates about items you're interested in, listings that are ending, offers you've made, and changes to items in your cart
Recommendations and rewards: Personalised recommendations, eBay rewards and offers, what's trending on eBay
Selling: Auctions, offers/counteroffers, order updates and listing help
General: Messages received, daily and special deals
Saved Searches: Notifications on the searches you've saved
eBay Live: Event reminders, Followed Sellers, and Event Recommendations

You can choose to receive notifications via the eBay app, emails to your registered email address, or SMS/text messages.

Turning on eBay app notifications

Here’s how to turn on notifications to stay up-to-date with all your eBay activity:

iOS devices

Android devices

Tip
For more information about notifications, see our page Stay up to date with the eBay app.

Troubleshooting eBay app notification issues

Here are some common issues with eBay app notifications, and how to to resolve them.

My Android device has lost the 'cha-ching' notification sound when I've sold an item

My notifications are delayed on my Android device

Email notifications

By default, you’ll automatically receive email notifications about your eBay activity to your registered email address. You can change your settings at any time in Communication preferences - opens in new window or tab.

You can also receive alerts on your mobile device by downloading the eBay app and following the steps above to turn notifications on.

eBay will send notifications for the purposes identified in our Privacy Policy. The number of messages we send varies based on your activity.

Tip
If you’re not getting notifications even after you’ve set them up in your preferences, try checking your junk mail folder.

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