If you need help with a recent order, select the item above to get started.
If you're a seller, you can also go to Seller Help - opens in new window or tab to manage issues with returns, items not received, refunds, feedback and defect removal, and any policy notifications we've sent you.
How to get in touch with eBay
You can contact eBay Customer Service in the following ways:
- Select Contact us at the bottom of this page
- Scroll to the bottom of any eBay Help article and choose a contact option
- Get in touch with us by email
From time-to-time, our wait times may be longer than usual. To get your answer now, we encourage you to search our Help pages for information first. If you still can't find what you need, scroll to the bottom of most Help pages to see ways of contacting us.