Our guides below will explain everything you need to know about how to create, manage, and customise your account. You’ll also find out how to get help with any eBay account problems.
Setting up your accountSigning up for an eBay account
Find out how you can set up an eBay account using your email address or one of your social accounts.Signing in to your account
Learn how to sign in and sign out of your account and what to do if you have any problems accessing your eBay account.
Managing your accountChanging your account settings
Customise your account to suit you by changing your account settings, including your preferences, contact information, and subscriptions.Changing your password
Learn how to change your eBay password, whether you’ve forgotten it or would just like to update it.Messages
Find out how to send someone a message on eBay and how to view your eBay Messages.Purchase History
You can keep track of all your orders, find order details, contact sellers, and more from your Purchase History.
Get help with your accountProtecting your account
Learn how to protect your eBay account from hacking and fraud.Get help with a hacked account
If you think your account is compromised, we’ll work with you to secure it.Account holds, restrictions, and suspensions
If you can’t find your account, it may have been suspended or restricted.
Your seller accountStart selling on eBay
Want to start selling your items on eBay? Read our overview on getting started.