If you're new to selling on eBay, see our pages below for more information:

How and when you get paid are different depending on whether you registered on eBay as a business or private seller.

Business sellers

As a business seller on eBay, you'll receive your payouts to your linked bank account.

Once the buyer's order is confirmed, you can post the item. Selling fees and other costs are automatically deducted from your sales proceeds before they appear in your account, and your sales proceeds will show as Processing funds in the Payments tab in Seller Hub.

It typically takes 1 day from confirming the buyer’s payment for the sales proceeds to appear as Available for payout, unless the transaction was placed on hold. To check if any of your payouts are on hold, select the button below:

Track your funds

Your payout schedule

We’ll begin sending payouts to your linked bank account when your funds become available. By default, payouts are initiated daily, but you can also change to weekly, fortnightly, or monthly payouts.

Here's how to change your payout schedule in Seller Hub:

Go to the Payments tab - opens in new window or tab in Seller Hub.
Select Payout Settings.
Change the frequency of your payouts from daily to weekly, fortnightly, or monthly.

You can also change your payout schedule in Payments - opens in new window or tab in My eBay.

Here’s how you’ll receive your payouts, depending on your schedule:

Daily payouts are initiated from Monday to Sunday and include any funds that have become Available for payout during the previous 24 hours
Weekly payouts are initiated on Tuesdays and include any funds that have become available for payout from Monday to Sunday of the previous week
Fortnightly payouts are initiated every second Tuesday and include any funds that have become Available for payout on Monday from the last two weeks
Monthly payouts are initiated on the first Tuesday of every month, and include any funds that have become Available for payout on Monday from the previous month

You can also request your available funds to your linked bank account at any time in the Payments tab - opens in new window or tab by selecting Withdraw. If you’re on daily payouts, you won’t be able to request your available funds on demand, as you already have our fastest option.

Once we initiate a payout, it will appear as Funds sent in My eBay and the Payments tab in Seller Hub, and it will take up to 4 business days to clear in your bank account, depending on your financial institution.

Tip
At eBay, we protect your personal information and on-file banking credentials at all times. Learn more about how we protect your personal information in our article on Tips for keeping your eBay account secure.

Private sellers

Once the buyer's order is confirmed, you can send your item, and any applicable fees or other costs will be automatically deducted from your sales proceeds before they appear in your account.

Until delivery is confirmed, your sales proceeds will show as Pending in the Payments tab - opens in new window or tab in Seller Hub. The funds will be added to your eBay balance typically 2 days after delivery confirmation, unless the transaction is placed on hold. For more information, visit our Payments Terms of Use - opens in new window or tab.

Tip
To get your funds faster, we recommend using Simple Delivery or other eBay postage labels, which include tracking, and sending your order as soon as possible after the buyer pays.

When sales proceeds will be available

eBay will typically make the sales proceeds of private sellers available in your eBay balance after the order has been successfully delivered, unless subject to a hold.

We'll use these criteria to determine when an item has been successfully delivered:

Items sent by post

Tracked: Funds will typically be available 2 calendar days after we receive confirmation from the tracked service that delivery to the buyer or pick-up location was successful. For example, if your order is delivered on Wednesday, you’ll get your funds on Friday
- For tracked orders with a subtotal (excluding postage, fees, taxes) of £750 or less, funds will be available instantly if positive feedback is received from the buyer after delivery confirmation
- For orders sent with Simple Delivery and dispatched within 3 calendar days, funds will be available 8 calendar days from the order date or 2 calendar days after we receive delivery confirmation, whichever comes first
Untracked, or tracked with missing delivery confirmation: Funds will be available 14 calendar days from the order date
- For untracked orders with a subtotal (excluding postage, fees, taxes) of £10 or less, funds will be available instantly if positive feedback is received from the buyer
eBay services: If the item qualifies for Authenticity Guarantee or our Global Shipping Programme, funds will be available 24 hours after authentication or arrival to the shipping centre, respectively

Local collection

Funds will be available within 24 hours after you enter the 6-digit confirmation code the buyer received by email, or after the buyer scans the QR code

Before your funds become available in your eBay balance, they’ll appear as Pending in the Payments tab in My eBay or Seller Hub. You'll be able to use your pending funds to purchase postage labels and issue refunds to the buyer.

Withdrawing your funds

Once your funds are showing as Available for payout in the Payments tab in My eBay or Seller Hub, you can request payouts directly to your linked bank account by entering the amount, and selecting Withdraw. Once your funds are in your eBay balance, you can withdraw them at any time, and it can then take 0-4 business days for your bank to process your payout once the funds are sent.

If you don’t use or withdraw your balance, we’ll automatically send your available funds to your bank account on the first Tuesday of every January, April, July, and October. For more information, visit our article on eBay balance.

After we initiate a payout it will appear as Funds sent in My eBay and the Payments tab in Seller Hub. It takes between 0-4 business days for the funds to clear in your bank account and become available to you.

Payout statuses

Payout statuses are the same for business and private sellers. Here's an explanation of each payout status:

Created: A Payout ID has been created and the payout process has started
In progress: The payout has been initiated by eBay and is in the process of being sent to your bank
Funds sent: Your payout is successful. eBay has sent your payout, it could take 0-4 business days for your bank to process the funds to your bank account
Returned: The payout has been initiated by eBay, but an issue has occurred with your bank or eBay
Blocked: Your payout method could be invalid, or may have been blocked by eBay
Cancelled: Your payout was unsuccessful, and the balance has been added back to your Available funds

Tracking your payouts

Tracking your payouts is simple. We’ll send you an email to let you know that we’ve initiated a payout. Additionally, each payout has its own unique Payout ID - opens in new window or tab, making it easy for you to keep track of your funds.

We also provide a bank reference ID for each payout, so you can track your payouts with your bank if you need to. You can find your bank reference ID in Payout details in Seller Hub.

How bank holidays affect your payouts

Some bank holidays may delay your payouts, so if you request your payout on a bank holiday or if your payout is scheduled daily, your payout may be delayed by up to 1 day. For example, if the buyer's order is confirmed on Sunday, and the holiday is on Monday, the payout will be initiated on Wednesday (3 days later).

For business sellers, if your payout is scheduled weekly, a bank holiday may delay your payout by up to 8 days. If your payout is scheduled fortnightly, a bank holiday may delay payouts up to 10 days, or if scheduled monthly, your payouts may be delayed up to 20 days. For example, if the buyer's order is confirmed on Friday, and the holiday is on Monday, the payout will be initiated on the Tuesday of the following week (8 days later).

Tip
If the buyer pays in a currency that's different to your payout currency, the payment will be converted to your payout currency. The currency exchange rate will be captured at the time of sale and can be viewed in the order details. This exchange rate will apply in the event of a refund.

What to do if payouts fail

Payout statuses are the same for business and private sellers. Here's an explanation of each payout status:

If your payouts are showing as Returned or Blocked, your bank information may be incorrect or you may need to verify additional information before we can initiate payouts to your account. Learn more in our article about Registering as a seller.

You can see the status of your funds in Seller Hub - opens in new window or tab. For more information on transaction statuses, you can read our article on the Payments tab in Seller Hub.

Getting paid