5 min article

Username policy

A username is the unique name used to identify yourself on eBay. We have a few rules on what you can and can't include in your username. Please see our full policy guidelines below for all the details, including examples of the types of usernames that are and are not allowed.

When you register your account, choose a username that you like, and that you'll find easy to remember. We don't allow usernames that include profane or obscene language, third-party trademarks, email or web addresses, or the word "eBay".

Frequently Asked Questions

 

What can usernames include?

Your usernames can include letters, numbers and some symbols. Usernames have to be at least six characters long. You're not able to use spaces, or these symbols: @, &, ', (, ), <, or >.

Can I report an inappropriate username?

If you think a username is inappropriate, you don't need to report it to us. eBay has a number of systems in place to identify inappropriate usernames. If we detect a name that violates our policies, we'll take steps to address and prevent it.

Read our full policy

Username policy overview

A username is the unique name that members use to identify themselves on eBay. When registering, members should choose a usernames that they like and will remember.

Usernames may not be profane, obscene, or violate any eBay guidelines. Furthermore, usernames may not be an email address or web address (URL), or represent an email address or web address.

Breaches of this policy may result in a range of actions, including:

  • Listing cancellation
  • Limits on account privileges
  • Account suspension
  • Forfeit of eBay fees on cancelled listings
  • Loss of PowerSeller status

Report - opens in new window or tab a username that may be inappropriate. For privacy and security reasons, eBay will not share the results of their investigation into your report with you.

Some examples

The following are permissible examples:

  • You might use words identifying you and your hobby; for example, JoeTheBookCollector
  • You could refer to your business; for example, BertsBestBikesnTrikes
  • You could refer to your location; for example, london_peachman
  • You could refer to your own sense of style or personality; for example, happyharriett

What are the guidelines?

Allowed Allowed

Usernames can contain:

  • Letters (a-z), numbers (0-9), and/or some symbols. Usernames must be at least 2 characters long
  • An element of an email address or web address (URL) that, when viewed outside the context of the email address or web address, identifies you or your brand
 
Not allowed Not allowed

Usernames can't contain:

  • The @, &, ‘, (, ), <, or > characters
  • Spaces or tabs
    Tip: You can use a hyphen instead of a space
  • Elements that imply an email address or web address address (for example, xyz.com), including but not limited to .com, .net, .org, .edu or any variation of such (for example, _com or -com). Your username can, however, contain an element of an email address or web address that, when viewed outside the context of the email address or web address, identifies you or your brand (for example, xyz)
  • Phone numbers (numeric or alphanumeric)
  • Consecutive underscores __
  • An underscore _, hyphen -, or period . at the beginning of a username (for example, -pezcollector)
  • The word 'eBay' (only eBay employees can use the word eBay in their username)
  • The letter e followed by numbers
  • Obscene or profane words that violate eBay's guidelines. See eBay's rules on profanity
  • The same username as another seller or similar to an eBay Shop name
  • A term that is similar to, or might be confused with, a third-party's trademark or brand (for example, CocaColaSeller)
  • A term that may reasonably mislead another user into thinking that the account is held by a law enforcement agency or other regulatory authority (for example, Trading Standards UK)
 

Additional information

Note: If you received the message You have entered a username that is not allowed, you may have included a character that is not allowed in a username.

You can only change your username once in a 30-day period. This is to prevent confusion for other eBay members. Keep in mind that your username is a valuable asset, like your Feedback Score. Buyers and sellers will recognise you by your username, so it's a good idea to choose one that you'll want to use for the long term.

Information for members whose current username is – or represents – an email address or web address (URL): eBay is constantly working to provide a safer and easier trading experience for our members. As a result, we no longer allow usernames that are an email address, a web address, or a look-alike for either. If you have a current eBay username that is also an email address, a web address, or is a look-alike for either, you must change your username to comply with this policy. eBay may take a range of actions with regard to usernames not in compliance, including suspension of the associated account.

If you have not used eBay in over a year, and your username was also your email address, you may have received an email informing you that a new temporary username was created for you. Use that new username whenever you sign in to eBay. If you like, you can change your username to another one that you prefer.

eBay Shop names: Shop names are another form of identification on eBay. eBay Shop names follow the same guidelines and restrictions as eBay usernames with two exceptions that allow greater flexibility:

  • Spaces (example: Georgia Peachman)
  • Symbols such as ampersand (&) (example: Bert’s Best Bikes & Trikes)

Why does eBay have this policy?

Usernames are a key building block of member identity and the eBay community. This policy helps members understand how to choose good usernames.

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