1 min article

Intangible items policy

Intangible items or anything a buyer can't confirm that they've received are not allowed.

All listings and products on eBay.co.uk must offer a physical, tangible item. Listings and products that don’t can be confusing for customers and can increase the risk of fraud.

What is the policy?

Intangible items or things that buyers can’t confirm that they’ve received are not allowed. For example:

  • A ghost in a jar
  • Someone’s soul
  • Spells or haunted items

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.


Why does eBay have this policy?

This rule helps ensure that buyers can confirm receipt of the item they purchased and are protected by eBay’s buyer protection programs.

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