4 min article

Medical devices policy

Some medical devices can't be sold on eBay. Those that are allowed must be UKCA/CE marked by the manufacturer.

It's important to check that items can be sold on eBay before they are listed.

Medical devices supplied on the UK market must meet the requirements of the Medical Devices Regulations 2002 - opens in new window or tab.

Medical devices must be registered with the MHRA and must be UKCA/CE marked in order to be supplied on the UK market. It is the responsibility of the manufacturer to make sure that the products they supply onto the market are validly UKCA/CE marked.

What is the policy?

The following are not allowed:

  • Any medical devices that do not have a UKCA/CE mark and/or that have passed their expiration date
  • Continuous Positive Airway Pressure machines (CPAP)
  • Electrical Muscle Stimulation (EMS) units
  • Transcutaneous Electrical Nerve Stimulators (TENS), and any accessories
  • Oxygen concentrators, compressors, or conservers, and any accessories
  • Nebulizers and their accessories
  • Pulse oximeters
  • Implantable devices, such as pacemakers, heart valves, vascular grafts, ventricular bypass devices, and implantable infusion pumps
  • Pumps and ancillary items for the administration of enteral tube feeds
  • Contact lenses (including "zero powered" or cosmetic lenses)
  • Needles, with or without a disposable syringe

The following information must be displayed in the item description:

  • If applicable, UKCA/CE mark and the number of the Approved Body or Notified Body displayed on the device, which relates to the notified body which has issued the UKCA/CE certificate
  • Whether the device is sterile or non-sterile, and if sterile, the method of sterilization
  • If applicable, that the device is an In-Vitro Diagnostic device (IVD)
  • Hearing aids may only be listed by sellers properly registered with the Health Professions Council - opens in new window or tab, and their registration number must be displayed in the listing
  • COVID-19 home use tests that are available without a prescription may only be sold by pre-approved sellers and must also follow these guidelines:
    • The test must be approved by the NHS
    • The listing description must comply with NHS advertising restrictions:
      • The listing may not use Auction format or Best Offer
      • The listing must be in the Health & Beauty > Health Care > Monitoring & Testing > Covid-19 Self Tests category
      • The item may only be offered to UK buyers and may only be shipped domestically
      • Must be priced in accordance with applicable law

The following items can be sold:

  • Over-the-counter (OTC) medical devices
  • Vintage or collectible medical devices, but listings must state that these are not intended for use
  • New disposable syringes can be listed, but needles cannot be included

When listing medical device products on eBay, sellers must comply with labelling requirements that apply to the packaging and Instructions For Use (IFU).

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

 

Additional information

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps to protect the safety of our members while ensuring that important government regulations are followed.

 

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