1 min article

Updating your personal details for managed payments

As a managed payments seller, the personal information on your eBay account needs to be correct and up to date so you can receive your payouts. If you change your phone number, postal address, or email address, or if any of the details we have for you are incorrect, you'll need to update your personal information.

If you need to change any of your details, such as your name, address, or email address, you can do it in My eBay - opens in new window or tab. Here’s how:

  1. Go to the Account - opens in new window or tab section of My eBay.
  2. Select Personal information.
  3. Find the section you need to update, and select Edit.
  4. Enter your new details.
  5. Depending on what you’re updating, you’ll be prompted to Save, Submit, or Confirm.

If you need to update your date of birth, please contact us.

Update personal information - opens in new window or tab

If you’re changing the name on your eBay account, keep in mind that in order to receive your payouts, the new name needs to be the same as the name on your registered bank account.

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