15 min article

Item conditions by category

Being clear and accurate about your item's condition lets the buyer know whether they're getting something new, used, or something in between. On the listing form, you can choose from one of several preset item condition options, which vary depending on the category that you list your item in.

To make it easier for buyers to find and buy what they want, we’re introducing a new product-based shopping experience powered by the eBay Catalogue where all listings for the same product are grouped together.

Select the dropdown menu to see the categories we’ve added to the catalogue so far. If you’re selling in any of these categories, you should use our product catalogue to create your listings.

Categories in our catalogue

Consumer Electronics

  • Audio Docks & Mini Speakers
  • Smart Speakers
  • Media Streamers
  • TVs

Heating, Cooling & Air

  • Space Heaters
  • Air Purifiers
  • Humidifiers
  • Portable Fans
  • Programmable Thermostats

Small Kitchen Appliances

  • Bean-to-Cup Coffee Machines
  • Coffee Grinders
  • Coffee Roasters
  • Espresso & Cappuccino Machines
  • Filter Coffee Machines
  • French Presses
  • Milk Frothers
  • Other Coffee, Tea & Espresso Makers
  • Parts & Accessories
  • Percolators, Moka Pots & Turkish Coffee Pots
  • Pod & Capsule Coffee Machines
  • Tea Infusers
  • Tea Makers

Major Appliances

  • Dishwasher Parts & Accessories
  • Dishwashers
  • Microwave Ovens
  • Microwave Parts & Accessories
  • Other Major Appliances
  • Ranges & Cooking Appliances
    • Cooktops
    • Other Cooking Appliances
    • Parts & Accessories
    • Range Hoods
    • Ranges & Stoves
    • Wall Ovens
  • Refrigerators & Freezers
    • Kegerators
    • Mini Fridges
    • Other Refrigerators & Freezers
    • Parts & Accessories
    • Refrigerators
    • Upright & Chest Freezers
    • Wine Fridges & Cellars
  • Washers & Dryers
    • Dryers
    • Other Washers & Dryers
    • Parts & Accessories
    • Washer Dryer Combinations & Sets
    • Washing Machines

Sporting Goods

  • Ellipticals
  • Exercise Bikes
  • Gliders
  • Machine Parts & Accessories
  • Other Cardio Equipment
  • Rowing Machines
  • Ski Machines
  • Stair Machines & Steppers
  • Treadmills
  • Vibration Platform Machines

See Listing with the eBay Catalogue to learn more.

 

It's important to select the right item condition as it also helps ensure you're following our selling practices policy. Find out what each item condition means in a particular category by reading our list below.

Baby; Health & Beauty; Sporting Goods

  • New: A brand-new, unused, unopened and undamaged item in the original packaging (where packaging is applicable). Packaging should be the same as what is found in the retail shop. If the item comes straight from the manufacturer it may be delivered in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.
  • New other (see details): A new, unused item with absolutely no signs of wear. The item may be missing its original packaging, or the original packaging has been opened or is no longer sealed. The item may be a factory second, or a new and unused item with minor defects. See the seller’s listing for full details and description of any imperfections.
  • Used: An item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or an item that has been returned to the seller after a period of use. See the seller’s listing for full details and description of any imperfections.
  • For parts or not working: An item that does not function as intended or is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details.

Clothes, Shoes & Accessories: Clothing & accessories; Jewellery & Watches

  • New with tags: A brand-new, unused, unworn and undamaged item in the original packaging (such as the original box or bag) and/or with the original tags attached.
  • New without tags: A brand-new, unused and unworn item that is not in its original retail packaging or may be missing its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
  • New with defects: A brand-new, unused and unworn item with some kind of defect. Possible cosmetic imperfections range from natural colour variations to scuffs, cuts or nicks, and hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. Apparel may contain irregular or mismarked size tags. Item may be missing its original retail packaging materials (such as original box or bag). New factory seconds and/or new irregular items may fall into this category. The original tags may or may not be attached. See seller’s listing for full details and description of any imperfections.
  • Used: An item that has been previously worn. See the seller's listing for full details and description of any imperfections.

Clothes, Shoes & Accessories: Shoes

  • New with box: A brand-new, unused, unworn and undamaged item in its original packaging (such as the original box or bag) and/or with the original tags attached.
  • New without box: A brand-new, unused and unworn item that is not in its original retail packaging or may be missing its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
  • New with defects: A brand-new, unused and unworn item with some kind of defect. Possible cosmetic imperfections range from natural colour variations to scuffs, cuts or nicks, and hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. Apparel may contain irregular or mismarked size tags. Item may be missing its original retail packaging materials (such as original box or bag). New factory seconds and/or new irregular items may fall into this category. The original tags may or may not be attached. See seller’s listing for full details and description of any imperfections.
  • Used: An item that has been previously worn. See the seller’s listing for full details and description of any imperfections.

Clothes, Shoes & Accessories: Underwear

  • New with tags: A brand-new, unused, and unworn item in the original packaging (such as the original box or bag) and/or with the original tags attached.
  • New without tags: A brand-new, unused and unworn item that is not in its original retail packaging or may be missing its original retail packaging materials (such as the original box or bag). The original tags may not be attached.
  • New with defects: A brand-new, unused and unworn item with some kind of defect. Possible cosmetic imperfections range from natural colour variations to scuffs, cuts or nicks, and hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. Apparel may contain irregular or mismarked size tags. Item may be missing its original retail packaging materials (such as original box or bag). New factory seconds and/or new irregular items may fall into this category. The original tags may or may not be attached. See seller's listing for full details and description of any imperfections.

Consumer Electronics, Musical Instruments

  • New: A brand-new, unused, unopened and undamaged item in the original packaging (where packaging is applicable). Packaging should be the same as what is found in the retail shop. If the item comes straight from the manufacturer it may be delivered in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.
  • Opened - never used: An item in excellent, new condition with no wear. The item may be missing the original packaging or protective wrapping, or may be in the original packaging but not sealed. The item may include original accessories. The item may be a factory second (i.e. it has a small flaw that does not affect the operation of the item such as a scratch or dent). See the seller's listing for full details and description.
  • Manufacturer refurbished: An item that has been professionally restored to working order by a manufacturer-approved vendor. This means the product has been inspected, cleaned and repaired to meet manufacturer specifications and is in excellent condition. This item may or may not be in its original packaging. See the seller’s listing for full details.
  • Seller refurbished: An item that has been restored to working order by the eBay seller or a third party not approved by the manufacturer. This means the item has been inspected, cleaned and repaired to full working order and is in excellent condition. This item may or may not be in its original packaging. See the seller’s listing for full details.
  • Used: An item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or an item that has been returned to the seller after a period of use. See the seller’s listing for full details and description of any imperfections.
  • For parts or not working: An item that does not function as intended or is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details.

Food & Drink

  • New: A brand-new, unused, unopened, undamaged item. See the seller's listing for full details.

Miscellaneous categories: Books, Comics & Magazines; Collectables; Crafts; Dolls & Bears; DVD Film & TV; Music; Toys & Games and Video Games

  • New: A brand-new, unused, unopened and undamaged item. See the seller's listing for full details.
  • Used: An item that has been previously used. See the seller's listing for full details and description of any imperfections.

Parts & Accessories

  • New: A brand-new, unused, unopened and undamaged item in the original packaging (where packaging is applicable). Packaging should be the same as what is found in the retail shop. If the item comes straight from the manufacturer it may be delivered in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.
  • New other (see details) A new and unused item with absolutely no signs of wear. The item may be missing its original packaging, or in its original packaging but not sealed. The item may be a factory second, or a new and unused item with defects. See the seller’s listing for full details and description of any imperfections.
  • Remanufactured: A properly rebuilt automotive part. The item has been completely disassembled, cleaned and examined for wear and breakage. Worn out, missing or non-functioning components have been replaced with new or rebuilt components. It is the functional equivalent of a new part and is virtually indistinguishable from a new part. See the seller’s listing for full details.
  • Used: An item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or shop return that has been used. See the seller’s listing for full details and description of any imperfections.
  • For parts or not working: An item that does not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details.

Technology (includes Business Office & Industrial, Camera & Photo, Computing, Home & Garden, Mobile & Home Phones, Photography categories)

  • New: A brand-new, unused, unopened and undamaged item in the original packaging (where packaging is applicable). Packaging should be the same as what is found in the retail shop. If the item comes straight from the manufacturer it may be delivered in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details.
  • New other (see details) A new, unused item with absolutely no signs of wear. The item may be missing its original packaging, or the original packaging has been opened or is no longer sealed. The item may be a factory second, or a new and unused item with minor defects. See the seller’s listing for full details and description of any imperfections.
  • Manufacturer refurbished: An item that has been professionally restored to working order by a manufacturer-approved vendor. This means the product has been inspected, cleaned and repaired to meet manufacturer specifications and is in excellent condition. This item may or may not be in its original packaging. See the seller’s listing for full details.
  • Seller refurbished: An item that has been restored to working order by the eBay seller or a third party not approved by the manufacturer. This means the item has been inspected, cleaned and repaired to full working order and is in excellent condition. This item may or may not be in its original packaging. See the seller’s listing for full details.
  • Used: An item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or an item that has been returned to the seller after a period of use. See the seller’s listing for full details and description of any imperfections.
  • For parts or not working: An item that does not function as intended or is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the seller’s listing for full details.

Tyres

  • New: A brand-new, unused tyre that has never been mounted on a vehicle.
  • Retread: A used tyre that has had its old tread professionally buffed away and replaced with new rubber tread. See the seller's listing for full details.
  • Used: A tyre that has been previously used, but remains in good working condition with sufficient tread remaining to comply with the seller’s local legal requirements for on-road use (if applicable). See the seller's listing for full details.
  • Not working: A tyre that is not operable and may require repair or service. See the seller's listing for full details.

Specifying your item's condition accurately lets the buyer know what to expect and helps set up a successful transaction.

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