Postage & Tracking for Buyers
- Tracking your item1 min article
When the seller uploads tracking information, you can follow your package online all the way to your delivery address.
- Postage rates for buyers1 min article
You can find out how much postage costs in the Postage section of every eBay listing. We always show the postage cost separately from the item cost so you can see exactly how much you'll pay for delivery before you go to checkout.
- Delivery date options for buyers2 min article
Estimated delivery dates let you know when you can expect an eBay item to arrive.
- Saving through combined postage2 min article
Most sellers on eBay are happy to post everything to you in the same package if you're buying multiple items from them. You might also get a discount on postage costs because the seller saves money by combining items.
- Changing your delivery details after a purchase3 min article
If you've already completed your purchase but need to make a change to your address or delivery details, contact the seller as soon as possible to let them know.
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- Collection in person1 min article
Many sellers offer free collection, especially for large items which may be difficult to post. You can collect the item in person, inspect it before you take it home, and save money by not having to pay for postage.
- International purchases and postage for buyers3 min article
You'll find items from all over the world on eBay. International sellers can send items to you through regular postage services, or they may use eBay's Global Shipping Programme (GSP) if they’re in the US or UK.
Postage for Sellers
- Setting up your postage options3 min article
From sending through the post to arranging a local collection, there are many ways to send items to your buyers. By offering more than one delivery option, you'll be able to attract different types of buyers.
- Offering combined postage1 min article
When a buyer purchases multiple items from you, you can save time and money by sending all their items in one package.
- Postage rates for sellers1 min article
When a buyer's deciding whether to purchase one of your items, the cost of delivery can make a big difference. Offering free postage, or reducing delivery charges as much as possible, can help you win over undecided buyers, and grow your business.
- Labels and packaging tips1 min article
Find out everything you need to know about getting the items you've sold to the buyer quickly and safely.
- Global Shipping Programme4 min article
The Global Shipping Programme makes your items available to over 60 million buyers worldwide. You're protected from negative and neutral Feedback, and have control over which of your items you want to send through the programme.
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- Estimated delivery dates for sellers2 min article
For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an estimated delivery date on eBay listings.
- Tracking items you've sold1 min article
Uploading tracking details after you've sent an item lets both you and your buyer see where it is along its journey, all the way through to delivery.
- Postage discounts3 min article
Offering postage discounts can encourage buyers to add more of your items to their purchase.
- International postage for sellers3 min article
Selling internationally is a great way to grow your business, and it's easy to get started. Simply add international postage and your listings will become available to millions of eBay buyers worldwide.