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"The Big Book of Customer Service Training Games" by Carlaw & Deming, PB, 209p - Picture 1 of 13
"The Big Book of Customer Service Training Games" by Carlaw & Deming, PB, 209p - Picture 2 of 13
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"The Big Book of Customer Service Training Games" by Carlaw & Deming, PB, 209p

maxfieldgal
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US $11.95
Approximately£9.02
Condition:
New
Collection:
Free collection in person from St. George, Utah, United States
Postage:
US $6.00 (approx £4.53) USPS Media MailTM.
Located in: St. George, Utah, United States
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Estimated between Wed, 25 Sep and Mon, 30 Sep to 43230
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eBay item number:116065025700

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Publication Name
Big Book of Customer Service Training Games
Item Length
9.2in
Publisher
McGraw-Hill
Series
Big Book Ser.
Publication Year
1998
Type
Textbook
Format
Trade Paperback
Language
English
Item Height
0.5in
Author
Peggy Carlaw, Vasudha K. Deming
Item Width
7.4in
Item Weight
14 Oz
Number of Pages
209 Pages
ISBN
9780070779747

Item description from the seller

maxfieldgal

maxfieldgal

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5.0
3 product ratings
  • 3 users rated this 5 out of 5 stars
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  • by smax1118
    21 Jul, 2016

    SM Review - BB of CST Games

    This book is an excellent value and a great resource for training customer services reps in a fun and challenging way...

    Verified purchase: YesCondition: Pre-ownedSold by: bookoutlet2

  • by drmqUCW0TOi@Deleted
    06 Nov, 2009

    good book

    Just what I was looking for. I was looking for some fun training so this is it. Tried it and they had fun training.

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