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Continual Service Improvement Paperback Ogc
£4.14
Condition:
“Ships from the UK. Former library book; may include library markings. Used book that is in clean, ”... Read moreAbout condition
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Located in: Dunfermline, United Kingdom
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Estimated between Mon, 1 Jul and Thu, 18 Jul to 43230
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eBay item number:116179936248
Item specifics
- Condition
- Good
- Seller notes
- Features
- EX-LIBRARY
- Book Title
- Continual Service Improvement Paperback Ogc
- ISBN
- 9780113310494
- Publication Year
- 2007
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Continual Service Improvement
- Item Height
- 280mm
- Publisher
- TSO
- Item Width
- 215mm
- Subject
- Business
- Number of Pages
- 232 Pages
About this product
Product Information
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include: Business and technology drivers for improvement, Justification, Business, financial and organisational improvements, Methods, practices and tools, Measurement and control, and, Companion best practices.
Product Identifiers
Publisher
TSO
ISBN-13
9780113310494
eBay Product ID (ePID)
89049658
Product Key Features
Publication Name
Continual Service Improvement
Format
Paperback
Language
English
Subject
Business
Publication Year
2007
Type
Textbook
Number of Pages
232 Pages
Dimensions
Item Height
280mm
Item Width
215mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Better World Books Ltd
Sarah Duguid
Unit 10, Castle Industrial Centre
Queensferry Road
Dunfermline
Fife
KY11 8NT
United Kingdom
Value added tax number:
- GB 938775170
Company registration number:
- 06570267
I certify that all my selling activities will comply with all EU laws and regulations.
Seller assumes all responsibility for this listing.
eBay item number:116179936248
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Item location:
Dunfermline, United Kingdom
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£8.00 | United States | Economy Delivery (Economy Int'l Postage) |
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Registered as a business seller
Seller Feedback (523,943)
h***d (2)- Feedback left by buyer.
Past month
Verified purchase
To Better World Book UK
Hello,
I received your package today with a book I did not order. I ordered Museum marketing and you sent Python for Data Analysis. That is very dishonsest and not reliable selling practice. I want my money back in full with shipping costs, 13,19£ on my credit card I paid with. Otherwise I will file a complaint at Ebay. Obviously I am not paying for sending your book back. I you want it back, thanks for sending a prepaid label. Pictures are proof in attachment.
a***e (106)- Feedback left by buyer.
Past month
Verified purchase
Received quicker than expected. Very happy with book.
e***e (88)- Feedback left by buyer.
Past 6 months
Verified purchase
Ganong was a fantastic Physiology Book I used nearly 50yrs ago when a medical student. It was brilliant, clear and had an incredibly readable font. Thought I'd do a bit of quick revision. The updated 26th edition retails at about £68 and this 2010 23rd edition was just under £7. Different font - but as good as ever. Maybe slightly out of date but it'll do me nicely as a reference book. The book was an ex-library book - but was in good nick (with a plastic cover) and arrived promptly. 5 star!
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