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Return on Investment in Training and Performance Improvement Programs

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US $19.99
Approximately£14.78
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Located in: Austin, Texas, United States
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eBay item number:116626157439

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Binding
Hardcover
IsTextBook
Yes
Product Group
Book
ISBN
9780750676014
Weight
1 lbs

About this product

Product Identifiers

Publisher
Taylor & Francis Group
ISBN-10
0750676019
ISBN-13
9780750676014
eBay Product ID (ePID)
102924135

Product Key Features

Number of Pages
396 Pages
Language
English
Publication Name
Return on Investment in Training and Performance Improvement Programs
Publication Year
2003
Subject
Training, Human Resources & Personnel Management, General
Type
Textbook
Author
Jack J. Phillips
Subject Area
Business & Economics
Format
Hardcover

Dimensions

Item Height
1 in
Item Weight
26.9 Oz
Item Length
9.5 in
Item Width
6.5 in

Additional Product Features

Edition Number
2
Intended Audience
Scholarly & Professional
LCCN
2003-045312
Reviews
"Wow! Jack Phillips has delivered another must-read masterpiece for everyone who is involved in corporate learning. This is essential reading for all who are focused on assessing the value-added contribution of learning in the workplace. It includes brilliantly focused chapters on thoughtful concepts, and how-to approaches for measuring training in the workplace. If you only read one book, this is the one." - Frank J. Anderson, Jr., President, Defense Acquisition University "...extremely useful in that it provides a proven approach to measuring and evaluating training & development initiatives. I have found Jack Phillips' ROI methodology invaluable. It provides a framework for conducting impact studies that has enabled my training & development department to quantify the value add of our development initiatives. The book is an easy-to-use reference and comes off of my bookshelf often!" - Lynn Schmidt, Director, Leadership Institute, Nextel Communications Praise for the previous edition: "The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses." - Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc. "'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do." - William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightning of Empowerment' and 'HeroZ!' "In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner." - William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State University;BR id="CRLF"> Praise for the previous edition: "The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses." - Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc. "'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do." - William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightning of Empowerment' and 'HeroZ!' "In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner." - William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State Universityh.D, Professor, Human Resource Development, Penn State University, "Wow! Jack Phillips has delivered another must-read masterpiece for everyone who is involved in corporate learning. This is essential reading for all who are focused on assessing the value-added contribution of learning in the workplace. It includes brilliantly focused chapters on thoughtful concepts, and how-to approaches for measuring training in the workplace. If you only read one book, this is the one." - Frank J. Anderson, Jr., President, Defense Acquisition University "Return on Investment in Training & Performance Improvement Programs is extremely useful in that it provides a proven approach to measuring and evaluating training & development initiatives. I have found Jack Phillips' ROI methodology invaluable. It provides a framework for conducting impact studies that has enabled my training & development department to quantify the value add of our development initiatives. The book is an easy-to-use reference and comes off of my bookshelf often!" - Lynn Schmidt, Director, Leadership Institute, Nextel Communications "When you think ROI in training and development, you think Jack Phillips. This book represents decades of expertise, and is the de facto standard for anyone trying to calculate ROI in the HRD field today." - Kevin Oakes, CEO & Chairman, Click2learn, Inc. Praise for the previous edition: "The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses." - Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc. "'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do." - William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightning of Empowerment' and 'HeroZ!' "In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner." - William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State University, "Wow! Jack Phillips has delivered another must-read masterpiece for everyone who is involved in corporate learning. This is essential reading for all who are focused on assessing the value-added contribution of learning in the workplace. It includes brilliantly focused chapters on thoughtful concepts, and how-to approaches for measuring training in the workplace. If you only read one book, this is the one." - Frank J. Anderson, Jr., President, Defense Acquisition University"...extremely useful in that it provides a proven approach to measuring and evaluating training & development initiatives. I have found Jack Phillips' ROI methodology invaluable. It provides a framework for conducting impact studies that has enabled my training & development department to quantify the value add of our development initiatives. The book is an easy-to-use reference and comes off of my bookshelf often!" - Lynn Schmidt, Director, Leadership Institute, Nextel CommunicationsPraise for the previous edition:"The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses." - Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc. "'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do." - William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightning of Empowerment' and 'HeroZ!' "In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner." - William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State University, "Wow! Jack Phillips has delivered another must-read masterpiece for everyone who is involved in corporate learning. This is essential reading for all who are focused on assessing the value-added contribution of learning in the workplace. It includes brilliantly focused chapters on thoughtful concepts, and how-to approaches for measuring training in the workplace. If you only read one book, this is the one." - Frank J. Anderson, Jr., President, Defense Acquisition University "...extremely useful in that it provides a proven approach to measuring and evaluating training & development initiatives. I have found Jack Phillips' ROI methodology invaluable. It provides a framework for conducting impact studies that has enabled my training & development department to quantify the value add of our development initiatives. The book is an easy-to-use reference and comes off of my bookshelf often!" - Lynn Schmidt, Director, Leadership Institute, Nextel Communications Praise for the previous edition: "The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses." - Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc. "'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do." - William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightning of Empowerment' and 'HeroZ!' "In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner." - William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State University
Dewey Edition
21
Illustrated
Yes
Dewey Decimal
658.3/124
Table Of Content
Measuring the return on investment: key issues and trends; ROI model; Collecting data; Isolating the effects of training; Converting data to monetary benefits; Tabulating program costs; Calculating the return; Identifying intangible measures; ROI forecasting; How to communicate results; Implementation issues; Appendix A: resources; Appendix B: how results-based are your HRD programs?
Edition Description
Revised edition,New Edition
Synopsis
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.Jack Phillips has composed user-friendly ROI calculations, plus:*ten post-program data collection methods*ten strategies for determining the amount of improvement that is directly linked to training programs*ten techniques for converting both hard and soft data to monetary values'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations.The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step., The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs, ' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step., The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs, ' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.
LC Classification Number
HF5549.5.T7

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