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Coaching, Counseling & Mentoring: How to Choose & Use the Right Technique to...
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Condition:
Like New
A book that has been read, but looks new. The book cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. May have no identifying marks on the inside cover. No wear and tear. See the seller’s listing for full details and description of any imperfections.
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Postage:
US $4.47 (approx £3.33) USPS Media MailTM.
Located in: Chesterfield, Virginia, United States
Delivery:
Estimated between Thu, 31 Jul and Tue, 5 Aug to 94104
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eBay item number:126867135053
Item specifics
- Condition
- Binding
- Paperback
- Product Group
- Book
- Weight
- 0 lbs
- IsTextBook
- No
- ISBN
- 9780814420355
About this product
Product Identifiers
Publisher
Amacom
ISBN-10
0814420354
ISBN-13
9780814420355
eBay Product ID (ePID)
125105423
Product Key Features
Edition
2
Book Title
Coaching, Counseling and Mentoring : How to Choose and Use the Right Technique to Boost Employee Performance
Number of Pages
240 Pages
Language
English
Publication Year
2007
Topic
Training, Human Resources & Personnel Management, Mentoring & Coaching, Management
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.5 in
Item Weight
0.4 Oz
Item Length
9.2 in
Item Width
6.1 in
Additional Product Features
Intended Audience
Trade
Dewey Edition
21
Dewey Decimal
658.3/124
Synopsis
Coaching, counseling, and mentoring can dramatically improve employee productivity and satisfaction. But there's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counseling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. "Coaching, Counseling & Mentoring" provides helpful tools like self-assessments and real-life scenarios, and gives managers specific, practical guidance on using these techniques to improve the performance of all their people. This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the line between the mentoring and supervisory role, and what to do when counseling fails. This is an essential guide for managers who want to build their confidence and skill in getting the most from their people., Coaching, counseling, and mentoring can dramatically improve employee productivity and satisfaction. But there's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counseling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. Coaching, Counseling & Mentoring provides helpful tools like selfassessments and real-life scenarios, and gives managers specific, practical guidance on using these techniques to improve the performance of all their people., Coaching, counseling, and mentoring can dramatically improve employee productivity and satisfaction. But there's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counseling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. Coaching, Counseling & Mentoring provides helpful tools like self-assessments and real-life scenarios, and gives managers specific, practical guidance on using these techniques to improve the performance of all their people. This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not tocoach temps and part-timers, how to draw the line between the mentoring and supervisory role, and what to do when counseling fails. This is an essential guide for managers who want to build their confidence and skill in getting the most from their people.
Item description from the seller
About this seller
chijios
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