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Management Book Meeting Exceeding Customer Expectations 7E with CD-ROM 2001

Henry's Hobbies
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Condition:
Like New
“Book is like new condition with only minor wear, CD is included and was never used....see pictures ”... Read moreAbout condition
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Located in: Belleville, Illinois, United States
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eBay item number:133026648722
Last updated on 18 Oct, 2025 18:07:18 BSTView all revisionsView all revisions

Item specifics

Condition
Like New
A book that has been read, but looks new. The book cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. May have no identifying marks on the inside cover. No wear and tear. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Book is like new condition with only minor wear, CD is included and was never used....see pictures ...
Country of Origin
United States
Product Type
Textbook
Features
CD-ROM Included
Educational Level
College
ISBN
9780324027259
Category

About this product

Product Identifiers

Publisher
Cengage Learning
ISBN-10
0324027257
ISBN-13
9780324027259
eBay Product ID (ePID)
648042

Product Key Features

Number of Pages
760 Pages
Publication Name
Management : Meeting and Exceeding Customer Expectations
Language
English
Publication Year
2001
Subject
Skills, Decision-Making & Problem Solving, Management
Type
Textbook
Subject Area
Business & Economics
Author
Warren R. Plunkett, Raymond F. Attner, Gemmy Allen
Format
Hardcover

Dimensions

Item Weight
56.9 Oz
Item Length
9.8 in
Item Width
8.3 in

Additional Product Features

Edition Number
7
Intended Audience
College Audience
LCCN
2001-034494
Reviews
My students find it readable, well sub-setted, colorful, with straightforward requirements of the review questions, critical thinking questions, skill-builder exercises, and relevant application cases., I like the side bar references to various current vignettes such as "Management in Action" and "Global Applications."
Dewey Edition
21
Illustrated
Yes
Dewey Decimal
658.4
Synopsis
This seventh edition of Management: Meeting and Exceeding Customer Expectations is a comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers' needs, and (2) the need for organizations and their people to be guided by effective leadership.
LC Classification Number
HD31.P55 2002

Item description from the seller

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Henry's Hobbies

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Registered as a private sellerThereby, consumer rights stemming from EU consumer protection law do not apply. eBay buyer protection still applies to most purchases.
At Henry's Hobbies you'll find Quality Antiques & Collectibles, from Vintage to New. We offer FREE shipping to US Buyers! Plus Discounts on multiple purchases! For Service you can Trust, Shop with Us! ...
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