Measuring Service Performance: Practical Research for Better Quality

farryltd0
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eBay item number:136549663409
Last updated on 14 Oct, 2025 13:51:21 BSTView all revisionsView all revisions

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Original Language
English
ISBN
9781032836966
Subject Area
Business & Economics
Publication Name
Measuring Service Performance : Practical Research for Better Quality
Item Length
9.7 in
Publisher
Taylor & Francis Group
Subject
Sales & Selling / Management, General, Economics / General, Quality Control
Publication Year
2024
Type
Textbook
Format
Trade Paperback
Language
English
Author
Ralf Lisch
Item Width
6.9 in
Item Weight
12.9 oz.
Number of Pages
212 Pages
Category

About this product

Product Identifiers

Publisher
Taylor & Francis Group
ISBN-10
1032836962
ISBN-13
9781032836966
eBay Product ID (ePID)
11082318321

Product Key Features

Publication Name
Measuring Service Performance : Practical Research for Better Quality
Publication Year
2024
Format
Trade Paperback
Type
Textbook
Subject
Sales & Selling / Management, General, Economics / General, Quality Control
Subject Area
Business & Economics
Language
English
Author
Ralf Lisch
Number of Pages
212 Pages

Dimensions

Item Width
6.9 in
Item Length
9.7 in
Item Weight
12.9 oz.

Additional Product Features

Intended Audience
Scholarly & Professional

Item description from the seller

Seller business information

CRN: 15970282
About this seller

farryltd0

100% positive Feedback324 items sold

Joined Mar 2024
Registered as a business seller

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
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Seller Feedback (198)

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  • 8***7 (844)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great price for a new book. Very efficient service, delivered ,well packed, three days after purchase. Thanks
  • 7***n (1652)- Feedback left by buyer.
    Past month
    Verified purchase
    Bought as gift but good quality, great appearance and good value. Book is in great condition. Packaged well, fast delivery . Recommend seller thanks
  • j***5 (1492)- Feedback left by buyer.
    Past month
    Verified purchase
    Superb, well packaged, quick delivery, excellent condition. Extremely pleased, thank you 5star seller