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I bought this cat flap as a replacement due to other cats entering my home and bullying my big softie cat ... I needed 3 tunnel extensions as I fitted it through a cavity wall... the instructions were very clear and easy to understand, I paired the flap to my cats microchip prior to installation which worked first time, installation was easy aided by pictures in the instructions... my cat was unsure of the new flap initially, but the custom modes are very good in helping get him used to it and now he is in and out as much as he pleases ... he also seems happier now as no other cats have been able to get in... the flap takes 4 x C type batteries, looks great and I’m very happy as is Jasper my cat
Verified purchase: Yes | Condition: New
This was easy to install but we installed it the other way around. We wanted to keep our cats in and let the dog go out. Time will tell if our kittens work out how to escape but so far so good. Luckily the back door has a sheltered porch. It recognised the micro chip in our small dog no problem and she quickly took to using it. Possibly because she had had a regular dog flap door before. Her short legs do find the wide lip a little of a challenge though. She's a Maltese Shih Tzu X and 5kg, any bigger and I don't think she would have fitted this door. It's a wonder this company hasn't embraced the need for a door that let's dogs out and keeps cats in with the micro chip reader on the inside. But basically this is a pretty good product and works for our tentative dog.
Verified purchase: Yes | Condition: New
I have a very large cat and this product is very easy for him to get in and out. He has struggled with smaller ones and, being not well, this was causing some stress and discomfort. He is now a very happy cat and I can go to bed when I want to instead of having to wait up for him.
Verified purchase: Yes | Condition: New
I bought this for my sister who has a Jack Russel dog. he has no problems etting in and out of the house now on his own. Setting up is easy, Don't be daunted by the instruction book. Set it to learn and offer the cat/dog to the door and it will read it's chip. There is a collar tag supplied if your pet is not chipped, at least using the pets microchip it will never lose it. I have one of these at my home and its been in for 3 years now and no problems at all, still on the initial batteries, Well worth the money
Verified purchase: Yes | Condition: New
Easy to set up and install. The instructions are clear and easy to follow. If you have a timid animal I would recommend setting the free access mode where the lock does not activate (I know it defeats the object but our cat got so scared of the clicking, she would not go near it and it has taken two weeks for her to run through it if the flap is held open). Even with this set back we would recommend it.
Verified purchase: Yes | Condition: New
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