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Staywell® Original 2 Way Pet Door (Large, White) - Picture 1 of 3
Staywell® Original 2 Way Pet Door (Large, White) - Picture 2 of 3
Staywell® Original 2 Way Pet Door (Large, White) - Picture 3 of 3
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Staywell® Original 2 Way Pet Door (Large, White)

LuzernTech
  • (175761)
  • Registered as a business seller
£35.01
Condition:
New
7 available / 1 sold
Breathe easy. Returns accepted.
Postage:
Doesn't post to United States. See detailsfor postage
Located in: London, United Kingdom
Delivery:
Varies
Returns:
30 days return. Buyer pays for return postage. See details- for more information about returns
Payments:
     

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eBay item number:145172183482
Last updated on 01 May, 2024 09:07:11 BSTView all revisionsView all revisions

Item specifics

Condition
New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging ...
EAN
5011569003888
Brand
StayWell
Type
Dog Door
Dog Size
L
MPN
760EF
Material
Plastic

About this product

Product Identifiers

Brand
StayWell
MPN
760EF
EAN
5011569003888
GTIN
5011569003888
eBay Product ID (ePID)
645117396

Product Key Features

Material
Plastic
Type
Dog Door
Dog Size
L

Dimensions

Weight
501

Item description from the seller

Business seller information

Luzern Technology Solutions
Luzern Technology Solutions
B2 Ballycoolin Business Park
Blanchardstown
D15 YD79 Dublin 15, Denbighshire
Ireland
Show contact information
:liamEmoc.hcetnrezul@selasyabe
Value added tax number:
  • AT 685553943
  • BE 0635991980
  • CZ 685333886
  • DE 250647520
  • DK 34544530
  • ES N0071656C
  • FR 33482988227
  • GB 848305122
  • IE 6381832F
  • IT 00115299992
  • NL 817683446B01
  • PL 5263192442
  • SE 502076781901
Company registration number:
  • 361832
Terms and conditions of the sale
TERMS AND CONDITIONS
 
All contracts of sale made by LuzernTech shall be deemed to incorporate these Terms and Conditions.
All orders are subject to acceptance and availability of the goods ordered. Luzerntech reserves the right to refuse an order placed.
The customer undertakes that:
All details provided for the purpose of purchasing goods or services offered are correct, and that the credit or debit card used to make a purchase is his/her own card or his/her company's card, that he/she is authorised to use it, and that there are sufficient funds or credit facilities to cover the cost of any goods or services ordered. The seller reserves the right to obtain validation of credit or debit card details before providing any goods or services. In the event where doubts remain as to the validity of the information provided, Luzerntech reserves the right to request identification from the buyer such as a valid Driver's Licence, Passport or National Identity Card. Failure to comply with this request may result in the cancellation of the order.
 
Payment
Luzerntech only accepts payment made via Paypal. Please open a Paypal account prior to bidding on our auctions. Unfortunately, Luzerntech is unable to accept any other method of payment.
In the event of payment not being received within 7 days of close of auction, the checkout will be closed and an Unpaid Item Dispute automatically filed via eBay.
All sales are VAT inclusive, calculated at the applicable rate, in compliance with the EU Distance Selling Directive. For your convenience, a VAT invoice will be enclosed with your order. Please ensure that the information supplied at checkout is correct as VAT invoices cannot be modified once issued.
 
Shipping and Insurance
Luzerntech are only able to deliver to the countries listed in our Shipping Calculator.
Shipping Costs can be calculated by clicking on the Shipping Calculator.
We are happy to combine purchases for certain products at an additional cost of £3 per each additional item. This cost will be added during checkout and will not be reflected in the Calculator.
Unfortunately, it may not be possible to combine certain products due to weight, size, or value.
All combined orders must be completed within 7 days of the auction closing, otherwise the checkout will be closed and all orders cancelled.
Orders cannot be changed or modified once checkout has been completed.
A mandatory insurance charge will be added at checkout to items valued over £200. Please bear this in mind when calculating shipping costs, as insurance will be added at checkout and not reflected in the shipping calculator. Please refer to the insurance table in our advertisements for details on insurance costs.
Unfortunately, Luzerntech cannot facilitate customers wishing to collect orders.
We endeavour to dispatch orders within 5 days of receipt of payment. Please contact ebaysales@luzerntech.com if you have not received a Dispatch Notification within this timeframe.
 
Delivery
Please supply an address where delivery can be accepted between 9 am and 5 pm Monday-Friday. Please note that if you are paying via PayPal the "Ship To" address MUST be the sames as your confirmed address in PayPal.
Delivery information will be supplied at time of dispatch. If delivery is made via DHL, please follow the progress of your shipment and contact DHL if any problems arise. Delivery via DHL to the UK should take approximately 3 working days. However, Luzerntech cannot be held liable or provide recompense for deliveries which exceed this timeframe.
For deliveries made via the Postal Service, please allow 5 to 15 business days for receipt of your item. If item is not received after 15 business days customers should check with their local post office prior to contacting Luzerntech customer service team at customer.care@luzerntech.com
The customer will be liable for any further costs incurred by Luzern for any items returned to Luzerntech due to non delivery.
A 5% restocking fee may apply to unclaimed items.
Upon delivery of the goods, the Customer will be asked to sign a Proof of Delivery to acknowledge safe receipt. It is the responsibility of the Customer to ensure that the number of packages delivered corresponds with the number stated on the delivery note. Where a discrepancy occurs or where there is evident damage to the packaging, this should be noted on the Proof of Delivery. Luzerntech shall not be liable for discrepancies or damage evident on delivery where the Customer accepts delivery and signs the Proof of Delivery without amendment.
Please notify Luzerntech in writing of shortages or damage within 24 hours of receipt.
 
Correspondence
Our primary method of communication is via email. We endeavour to respond to emails as effectively and efficiently as possible during normal working hours (Monday-Friday 8:30 am-5 pm). You will receive an automated email upon receipt of a satisfactory payment and also at the time of dispatching your order. Please ensure that you have supplied us with a valid email address and check your emails frequently until satisfactory completion of your order.
Luzerntech are unable to offer direct product advice or advise on compatibility of any individual product with others.
 
Complaints
Luzerntech undertakes to address all complaints as expeditiously as possible and will continue to communicate with the customer until the issue has been resolved.
 
Returns:
No Quibble Returns -
We accept ‘No Quibble Returns’ within 7 (seven) calendar days of receipt of your order. You will be refunded the price of the product (inc VAT) + your shipping cost, provided that the item is received intact and in a resalable condition. Please note customers are responsible for charge/cost associated with returning the product back to Luzerntech. Please follow the Returns Procedure outlined below.
 
Faulty/defective product:
Luzerntech is committed to providing our customers with the highest quality products and service. However, on rare occasions, products may be found to be faulty or defective. If you have a faulty product and it is still within its warranty period (refer to product listing for warranty period) we offer customers the choice of a suitable replacement if available or a full product refund (Inc VAT) + your original shipping costs. Luzerntech reserves the right to refund the purchase price of the product (Inc VAT), along with the original freight cost. Please follow returns procedure outlined below. Items should be returned by traceable methods of shipping and adequate insurance cover should be taken out by the customer. We regret we are unable to ship advance replacements. Luzerntech does not offer a walk in replacement service.
 
Returns Procedure
If an item develops a fault within the warranty period, please email ebaysales@luzernsolutions.com in order to obtain a Return Material Authorisation number, (RMA). Please clearly write the RMA number on the outer packaging of any items being returned. All RMA numbers are valid for 14 days from the date of issue. Unfortunately, we are unable to process any returns not displaying a relevant RMA number or an expired RMA number.
Luzerntech cannot accept responsibility for returned items which are lost in transit. The customer should, therefore, ensure that adequate insurance cover has ben taken out on any product being returned to Luzerntech.
-------------------------------------------
Luzern Technology Solutions Ltd, Registered in Ireland, Number 361832.
Registered address: Blanchardstown Technology Park, Blanchardstown, Dublin 15, Ireland
I certify that all my selling activities will comply with all EU laws and regulations.
LuzernTech

LuzernTech

96.5% positive Feedback
383K items sold
Visit ShopContact
Joined Dec 2003

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.8

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Product ratings and reviews

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4.4
113 product ratings
  • 80 users rated this 5 out of 5 stars
  • 16 users rated this 4 out of 5 stars
  • 8 users rated this 3 out of 5 stars
  • 3 users rated this 2 out of 5 stars
  • 6 users rated this 1 out of 5 stars

Would recommend

Good value

Good quality

Most relevant reviews

See all 84 reviews
  • by davepete63
    13 Dec, 2021Most favourable review

    Pretty good, but noisy. Two pieces of the kit break over time, so you need extra kit for replacement.

    Generally works well. The flap is noisy, so if you're a light sleeper, you'll want to keep the door locked at night. I've bought a few over the years, because the dogs eventually break the U-shaped piece on the exterior side of the door, and sometimes the hard plastic door itself. I keep hearing that this product is discontinued, so buying an extra kit for replacement parts is a good idea.

    Verified purchase: YesCondition: NewSold by: ozaroo

  • by alfr_498
    16 Oct, 2022Most critical review

    Light weight and brakes far to quickly ! !

    I have in the last year had to separate my dogs as their behaviour is getting worse, so I purchased two of these dog doors. Both are now missing the outer section and one is now missing the pivot point on the clear Perspex door. I have had to buy another one as they are both fitted in tunnels through the wall. Not the best item I have ever brought !

    Verified purchase: YesCondition: NewSold by: superpet-ltd

  • by jonnybuysstuff
    24 Nov, 2021

    Cheap quality and fiddly to install but works so over all recommened.

    This is OK for what it is and the price point. Its not high quality, but its on the better end of cheap. something which baffled me was the fact the holes for the bolts are so very very close to the main hole of the flap. its not necessary and if you are installing this in a less-than-solid-door, the 3-4 mm gap simply does not leave enough room for inaccuracy and the bolt holes slip into the main cut out. overall it does what its meant to, but only good enough to warrant a (generous) 4 stars. on a separate note our dog doesn't like it, but i think thats a review of the dog not the door. Over all he can use it fine when he wants to. 1 year old Lab.

    Verified purchase: YesCondition: NewSold by: ozaroo

  • by fitzp.shell
    23 Mar, 2022

    MY PET ISN'T IN A FLAP OVER IT!

    Installed last week and still trying to train dog to use it properly. She thinks I need to hold it open for her!!!! It seems sturdy enough for my little shitz zhu. It hasn't been in situ long so cannot comment on long term durability It took about an 90 minutes for an experienced handyman, with electric tools and no prior experience of fitting pet flaps to install it. It was lucky he had a supply of screws as they were not included in the pack.

    Verified purchase: YesCondition: Pre-ownedSold by: orio_3736

  • by warrie1
    16 Mar, 2017

    DESIGN IS GREAT BUT INSERT IS A TAD FLIMSY

    Bought two of these to accommodate my daughter's dog when he comes to stay. My husband is a builder so he found it easy to install but the actual insert and the dog flap are both very lightweight. Does the job, but don't know how long it will last. Very difficult to choose a dog flap without actually seeing the quality. This is not an expensive dog flap so one would have to say that it's value for the money paid.

    Verified purchase: YesCondition: NewSold by: pets_n_home

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