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Humble Inquiry: The Gentle Art of Asking Instead of Telling by Schein, Edgar H.
by Schein, Edgar H. | PB | Good
US $5.18
Approximately£3.86
Condition:
“Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, ”... Read moreAbout condition
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections.
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Estimated between Tue, 21 Oct and Mon, 27 Oct to 94104
Located in: Aurora, Illinois, United States
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eBay item number:145355399178
Item specifics
- Condition
- Good
- Seller notes
- Binding
- Paperback
- Book Title
- Humble Inquiry
- Weight
- 0 lbs
- Product Group
- Book
- IsTextBook
- No
- ISBN
- 9781609949815
About this product
Product Identifiers
Publisher
Berrett-Koehler Publishers, Incorporated
ISBN-10
1609949811
ISBN-13
9781609949815
eBay Product ID (ePID)
160109150
Product Key Features
Number of Pages
144 Pages
Language
English
Publication Name
Humble Inquiry : The Gentle Art of Asking Instead of Telling
Subject
Business Communication / General, Communication Studies, Organizational Behavior, General, Interpersonal Relations
Publication Year
2013
Type
Textbook
Subject Area
Language Arts & Disciplines, Business & Economics, Psychology
Series
The Humble Leadership Ser.
Format
Trade Paperback
Dimensions
Item Height
0.4 in
Item Weight
5.7 Oz
Item Length
8.5 in
Item Width
5.4 in
Additional Product Features
Intended Audience
Trade
LCCN
2013-016855
Dewey Edition
23
Reviews
"Quiet wisdom from an expert, enlivened by personal example. Insightful and easy to read, it made me look again at my own behavior in my relationships,both at work and in the home. Highly recommended." -Charles Handy
Series Volume Number
2
Illustrated
Yes
Dewey Decimal
302.2
Table Of Content
Introduction: Creating Positive Relationships and Effective Organizations 1 Humble Inquiry 2 Humble Inquiry in Practice--Case Examples 3 Differentiating Humble Inquiry from Other Kinds of Inquiry 4 The Culture of Do and Tell 5 Status, Rank, and Role Boundaries as Inhibitors 6 Forces Inside Us as Inhibitors 7 Developing the Attitude of Humble Inquiry Notes Acknowledgments Index About the Author Author Awards
Synopsis
Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it., All too often when we interact with people, especially those who report to us, we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines this as the art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest.
LC Classification Number
BF637.C45S352 2013
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- e***- (122)- Feedback left by buyer.Past monthVerified purchaseUnfortunately I received a damaged book, the item and the package both were damaged and it was clearly evident its appearance that it happened during transit. The seller was very understanding and gave me a full refund for the damaged book, though it was no fault of their own. Other than the damage, the book was as described, the quality and condition aside from the damaged spot was like new. The cost of the book was reasonable. I would definitely purchase from the seller again.
- v***v (2104)- Feedback left by buyer.Past 6 monthsVerified purchaseAlthough this book was not as described, with no picture of it in the listing, the seller communicated well and quickly gave me a full refund while letting me keep it. The minimal packaging left the book a bit vulnerable (typical for ThriftBooks), but it did arrive safely and timely. As usual, it’s hit or miss with this seller, but often times you can get great values, and their customer service is always very good. Many other sellers with millions of transactions don’t even communicate.How to chalk talk, by Harlan Tarbell (#197064259889)
- 7***j (853)- Feedback left by buyer.Past 6 monthsVerified purchaseI recently purchased an item from this eBay seller, and I couldn't be happier with the experience. From the prompt communication to the fast shipping, everything was handled with utmost professionalism. The item arrived exactly as described and was well-packaged to ensure its safety during transit. The seller was courteous and responsive, making the entire transaction smooth and hassle-free. I highly recommend this seller to anyone looking for quality products and excellent service.
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Most relevant reviews
- 24 Mar, 2021
A Must Reading
Verified purchase: YesCondition: Pre-owned
- 19 Oct, 2021
To the point
Verified purchase: YesCondition: Pre-ownedSold by: goodwillsp
- 05 Feb, 2020
Excellent
Verified purchase: YesCondition: NewSold by: dunkin_bookstore
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- d***6 (47)- Feedback left by buyer.Past monthVerified purchaseGrateful for an affordable item shipped quickly.
- eBay automated feedback- Feedback left by buyer.Past monthOrder delivered on time with no issues
- eBay automated feedback- Feedback left by buyer.Past monthOrder delivered on time with no issues
- e***- (122)- Feedback left by buyer.Past monthVerified purchaseUnfortunately I received a damaged book, the item and the package both were damaged and it was clearly evident its appearance that it happened during transit. The seller was very understanding and gave me a full refund for the damaged book, though it was no fault of their own. Other than the damage, the book was as described, the quality and condition aside from the damaged spot was like new. The cost of the book was reasonable. I would definitely purchase from the seller again.
- v***v (2104)- Feedback left by buyer.Past 6 monthsVerified purchaseAlthough this book was not as described, with no picture of it in the listing, the seller communicated well and quickly gave me a full refund while letting me keep it. The minimal packaging left the book a bit vulnerable (typical for ThriftBooks), but it did arrive safely and timely. As usual, it’s hit or miss with this seller, but often times you can get great values, and their customer service is always very good. Many other sellers with millions of transactions don’t even communicate.How to chalk talk, by Harlan Tarbell (#197064259889)
- 7***j (853)- Feedback left by buyer.Past 6 monthsVerified purchaseI recently purchased an item from this eBay seller, and I couldn't be happier with the experience. From the prompt communication to the fast shipping, everything was handled with utmost professionalism. The item arrived exactly as described and was well-packaged to ensure its safety during transit. The seller was courteous and responsive, making the entire transaction smooth and hassle-free. I highly recommend this seller to anyone looking for quality products and excellent service.