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Calming Upset Customers & Telephone Courtesy & Customer Service - 2 Books - Good

The Wizard of Roz
(3226)
Registered as a private seller
Consumer protection regulations resulting from EU consumer law are therefore not applicable. eBay buyer protection still applies to most purchases.
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US $7.99
Approximately£5.91
Condition:
Good
“Good Condition - See Pictures”
Breathe easy. Free returns.
Postage:
US $4.99 (approx £3.69) USPS Media MailTM.
Located in: Glendora, New Jersey, United States
Delivery:
Estimated between Thu, 12 Jun and Mon, 16 Jun to 94104
Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the delivery service selected, the seller's delivery history and other factors. Delivery times may vary, especially during peak periods.
Returns:
30 days return. Seller pays for return postage.
Payments:
    Diners Club

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eBay item number:146565306468

Item specifics

Condition
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Good Condition - See Pictures”
Book Title
Telephone Courtesy & Customer Service
Signed
No
Custom Bundle
No
Ex Libris
No
Book Series
A Fifty-Minute Series
Narrative Type
Nonfiction
Original Language
English
Publisher
Crisp Publications
Inscribed
No
Intended Audience
Young Adults, Adults
Vintage
Yes
Personalize
No
Type
Picture Book
Format
Paperback
Language
English
Personalized
No
Author
Lloyd C. Finch & Rebecca L. Morgan
Features
Illustrated
Genre
Business, Economics & Industry, Personal & Professional Development
Country/Region of Manufacture
United States
Topic
Telephone Courtesy, Customer Service, Customer Needs, Telephone Techniques, Telephone Conversation

Item description from the seller

About this seller

The Wizard of Roz

100% positive Feedback•6.4K items sold

Joined Feb 2000
Usually responds within 24 hours
Registered as a private sellerThereby, consumer rights stemming from EU consumer protection law do not apply. eBay buyer protection still applies to most purchases.
Welcome, I sell various items from Collectibles, Board Games, Action Figures, Sports Collectibles, Sporting Event Tickets plus Various New & Used items. I always ship within 1 Business Day after ...
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Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

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