Real World Research Ser.: Developing a Questionnaire by Bill Gillham (2008, Uk-Trade Paper)
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Developing a Questionnaire: 2nd Edition is a comprehensive guide to the successful design and implementation of questionnaires as a research method. It covers: - how, why and when to use questionnaires - how to analyse data - how to present results - how to relate questionnaires to other forms of research This second edition contains new chapters on the use of questionnaires in surveys, face-to-face questionnaires and telephone interviews.