We understand that from time to time problems can occur, we ask that before you leave feedback please take a moment and consider contacting our friendly team who will help in all situations :)
Always remember were here to help
Our Terms:
Bids: Due to buyers with low or zero feedback leaving negatives for fun, we now require any buyers with a feedback score of less than 3 to contact us prior to bidding. Otherwise, their bid will be cancelled and placed on our blocked list.
Tested Items:
1. Items sold tested are fully tested by our qualified staff
2. Refurbished items have been refurbished in house and sold fully working
3. Items sold power tested only means they have been tested to see if they power up and are sold non-returnable.
Untested Items:
1. Items are listed as untested where we do not have the necessary facilities or technical information / equipment to fully test them.
2. Items that are fully working, however, listed with parts missing or damaged will fall under the untested category.
New Items:
1. We may from time to time list items as new. This is because we have received them boxed and sealed. These items are not covered by a warranty.
Spares or repair items/ parts or none working
1. All spares or repairs items/ parts or none working are not tested (unless stated otherwise) and listed to the best of our ability, please note that as these units are untested (unless stated otherwise) and for the items which are tested we do not open then up to check for parts and as such there may be parts missing which we are unaware off, Blinx fashion accepts no returns on spares or repairs items and accepts no responsibility for any parts which may be missing inside a unit. If you have any queries then please contact us.
Returns:
1. We have a 14 days return policy for items damaged in transit or non-working upon delivery for UK only, sellers abroad please contact us prior to bidding to ensure there are returns accepted.
2. Items listed as untested/ spares or repairs are non-returnable
3. We do not accept returns for incompatibility issues.
4. Returned items are inspected upon return prior to giving refund.
5. We make notes of all serial numbers for security purposes
Payment:
1. Our primary form of payment is Paypal.
2. We also accept cheques and postal orders.
3. We do not ship items out until we have cleared funds in our account.
4. For all international bidders which are not within Europe, a import clearance cost of £26.10 will apply to your delivery.
Postage / Delivery:
1. We aim to despatch parcels upon receipt of payment within 3 working days. (Subject to any postal strikes, etc)
2. All parcels are sent next day delivery.
3. We take every precaution to package items as secure as possible.
4. We do not accept collection in person unless the item is particularly large and/or heavy, in which case, it will be stated in person.
5. We may offer a reduction in postage for purchases of multiple items, however, this is dependant upon type of item, size, cost, etc (Please ask for details)
6. For any item weighing above 2 kilograms and located in the Highlands, Ireland, or other locations off mainland UK, we reserve the right to charge additional postage fees – Please ask before bidding.
Questions:
1. We try to answer all questions within a reasonable time frame (upto 8 hours during normal working hours)
2. Our normal working hours are 09:00 – 17:30 Monday – Friday
3. We will answer questions at weekends, however, there will more than likely be a time delay compared to our normal replies
THANK YOU FOR READING OUR CONDITIONS OF SALE AND WE APPRECIATE YOUR HELP AS A BUYER TO MAKE EBAY SAFE AND SECURE FOR EVERYBODY. WE WOULD APPRECIATE YOUR CONCENTRATION ON ALL THE POSITIVE FEEDBACK WE HAVE RECEIVED. OBVIOUSLY WHEN DEALING WITH OTHER PEOPLE, DISAGREEMENTS HAPPEN SOMETIMES AND NON PAYING EBAYERS LEAVE NEGATIVE FEEDBACK AS RETALIATORY. PLEASE BARE THIS IN MIND BEFORE MAKING A DECISION ON OUR VERY MINOR FEEDBACK.
HAPPY BIDDING!
